Mercedes-Benz of Coral Gables

Amazing customer service at the service department Since day one , this place has been a great experience. Marco, the associate assigned to my account, has always gone far and beyond to ensure my satis Since day one , this place has been a great experience. Marco, the associate assigned to my account, has always gone far and beyond to ensure my satisfaction. I would definitely recommend it to anyone More

First-time service for my GLA-250 This was my first service for my GLA-250 - my service tech, Marcos Gonzalez, arranged for me to wait for the car and it took less than an hour and a h This was my first service for my GLA-250 - my service tech, Marcos Gonzalez, arranged for me to wait for the car and it took less than an hour and a half including the service, addressing two small dings, washing and vacuuming the car. It could not have been more pleasant and efficient. Marcos is a wonderful service tech - patient, courteous, articulate, etc. - he anticipates my every request and resolves any issues I have regarding this new car. Don't take this the wrong way but .........Marcos Gonzalez and your service department is a better experience than the car itself(!). More

Best car purchase experience, very professional and quick. My salesman John Connor was very professional, listened to understand my goals and found the perfect car. He was very good on follow up and very perso My salesman John Connor was very professional, listened to understand my goals and found the perfect car. He was very good on follow up and very personable good salesman. More

Always terrific I am always so happy with the exceptional service at Mercedes Benz of Coral Gables. The service manager is so competent. Best by far! Thrilled! I am always so happy with the exceptional service at Mercedes Benz of Coral Gables. The service manager is so competent. Best by far! Thrilled! More

Excellent Customer Service after the Sale Mercedes Benz Of Coral Gables is a out of the box service dealership, that in my experiences, with regular services to my vehicles, I rate them as the Mercedes Benz Of Coral Gables is a out of the box service dealership, that in my experiences, with regular services to my vehicles, I rate them as the excellence in service after the sale. You will really feel their services after , if you have another vehicle, that on other dealership cradle in comfort their clients as they do. Form the ramp entrance , to the entrance door, family greetings and complimentary first class pastries and refreshments. Now they are giving special new vehicles a loaners tha make you feel that you're driving your car , not a rental. Keep it up More

Great Service Ignacio Suarez is great. He's professional and courteous. My loaner was ready in a few minutes and within a few hours my car was ready to be picked Ignacio Suarez is great. He's professional and courteous. My loaner was ready in a few minutes and within a few hours my car was ready to be picked up. I'm very pleased with their customer service every time I've taken my car in. More

Amazing as always! Thank you! Bill Ussery Coral Gables always makes getting my car serviced a great experience. The staff is always courteous and helpful. Making an appo Thank you! Bill Ussery Coral Gables always makes getting my car serviced a great experience. The staff is always courteous and helpful. Making an appointment was a breeze and getting my loaner was quick and easy. Jesus Romero, my service advisor, was polite and extremely efficient. It is always a pleasure dealing with him! This is why I keep buying only Mercedes Benz! More

Excellent as usual Ecellent service and staff. Very profesional and helpfull. My service representative Ignacio Socorro is excellent.The only thing is that the tune up a Ecellent service and staff. Very profesional and helpfull. My service representative Ignacio Socorro is excellent.The only thing is that the tune up and maintenance service are a little too expensive otherwise everyting is excellent. More

outstanding "Smooth ride", everything, from making the appointment, to having your car washed and ready for pick up when you arrive. Ana really makes a difference "Smooth ride", everything, from making the appointment, to having your car washed and ready for pick up when you arrive. Ana really makes a difference. More

GREAT SERVICE it took them only 15 munutes to get my car and give a loaner. and they took jyst hours to fix mine and give a call to get it back. they saved my time it took them only 15 munutes to get my car and give a loaner. and they took jyst hours to fix mine and give a call to get it back. they saved my time and made my life easier in the problem i had. they returned my car problem solved but also neat and with gas in the tank. my sales rep even helped me on a Sunday. i am very satisfied and grateful. More