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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

August 12, 2023

Excellent experience A+ dealership Friendly knowledgeable Ariel and Peter were a pleasure to deal with Highly recommend they make you feel like family More

by DK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Diez-Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Gonzalez, Richard Santalla
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Aug 14, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Peter and Ariel had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

August 10, 2023

Great service and atmosphere. Very good dealer, comprehensive and helpful. It was a pleasure doing business with Mr Warwar. More

by Piotr Rubik
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazher Majeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for your kind words for Peter Warwar! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 31, 2023

Thee service was fine, would have been better if there were loaners available but the transportation worked out More

by cetaceandl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sourber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 31, 2023

They gave me an appointment for service BI also the Active Emergency stop was not working and Active Steering Assist was Inoperative When I got there the service girl Holli Salazar told me that the More

by wvazquezsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rene Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Mercedes-Benz of Coral Gables responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

Aug 05, 2023 -

Mercedes-Benz of Coral Gables responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 30, 2023

It is always easy to get service appointments and great service. Comfortable waiting area space. More

by lv618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 26, 2023

Excellent aldo is really profesional and very good Im really happy with the service provided More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Aldo and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 25, 2023

I went to Mercedes Benz in Coral Gables to pick up my new Benz and Peter Warwar gave me the Royal treatment, I felt comfortable throughout the whole process, and I am very happy with my new Benz. Thanks to More

by Jackson8134
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Diez-Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Mercedes-Benz of Coral Gables responded

Jackson, Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Peter, and it was a pleasure having you at the dealership. We appreciate your review! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 25, 2023

Byron Soler had been my service advisor for many years and he is top notch! He’s very communicative, and I always look forward to working with him More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Byron and our team, and we look forward to working with you again. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 25, 2023

My service experience here was excellent, as usual. Thank you for your very professional service Francisco Estevez! More

by fsilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Francisco had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 24, 2023

Excellent service and friendliness of support personnel. My car was finished when they said it would be. More

by peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
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Jul 24, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

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