Mercedes-Benz of Coral Gables

My Recent Service Department Experience Tony Fuentes and his team always do right by me. They get me in and out quickly. All work is performed enthusiastically, respectfully, and correct on Tony Fuentes and his team always do right by me. They get me in and out quickly. All work is performed enthusiastically, respectfully, and correct on the first visit. More

Perfect Experience! When I dropped off my car for service promptly for my 10am appointment, my service consultant was with another client. I expressed that I had an 11am When I dropped off my car for service promptly for my 10am appointment, my service consultant was with another client. I expressed that I had an 11am appointment to attend for work and needed the processing and loaner car by 10:30am. I was taken seriously and introduced immediately to another consultant in appreciation for my time constraint. I am very grateful to have been accommodated as I'm sure everyone has time constraints. I felt well taken care of, well-informed, and I was made to feel important despite it being a busy time of day in the service department at both drop off and pick up. My car was presented to me upon pickup in impeccable condition - hand washed and with a complimentary bottle of water in the cup holder! Wow! More

Excellent service Quick painless great service and attention to details. Joe always provides excellent service and is very knowledgable and friendly. I always come ba Quick painless great service and attention to details. Joe always provides excellent service and is very knowledgable and friendly. I always come back to Mercedes because of Joe. More

Smooth Sailing. Brought my Mercedes in for annual maintenance on a Saturday morning. Everything about my experience was exceptional. My car was taken in right away. V Brought my Mercedes in for annual maintenance on a Saturday morning. Everything about my experience was exceptional. My car was taken in right away. Very comfortable lounge waiting area. I was in and out within 90 mins. My car shining clean inside and out. Very friendly and professional staff. Thank you. More

Best dealer, no doubts I wanted one car in specific and they found it to me. Great service, price, quickness, variety of cars, everything. I am truly satisfied and i w I wanted one car in specific and they found it to me. Great service, price, quickness, variety of cars, everything. I am truly satisfied and i will recommed this dealer for sure. More

Great My experience was bery good. The staff was friendly and very helpful. The waiting area is nice, good coffe/tea stand! Will definitely be back and reco My experience was bery good. The staff was friendly and very helpful. The waiting area is nice, good coffe/tea stand! Will definitely be back and recommend to my friends. More

Exceptional Customer Service Everyone is very polite and willing to help it feels like you are truly in Coral Gables, many times you expect this level of service because you are s Everyone is very polite and willing to help it feels like you are truly in Coral Gables, many times you expect this level of service because you are supposedly paying for it and you don't. So far it feels like the Ritz of Mercedes More

Excellent Everybody was very nice and professional. Especially Phillip Leite a special thank you and excellent salesman mr. Losa made me feel welcome. Please ke Everybody was very nice and professional. Especially Phillip Leite a special thank you and excellent salesman mr. Losa made me feel welcome. Please keep up the good work. More

Excellence Always expect and always receive excellent service and treatment. This is why I bring my vehicle here instead of where I bought it. Dave Gossett IS Always expect and always receive excellent service and treatment. This is why I bring my vehicle here instead of where I bought it. Dave Gossett IS the best. More

Beyond Excellent Came in unannounced and yet still received excellent service. Only took 5 minutes to drop off. Received text that the vehicle was ready, and took less Came in unannounced and yet still received excellent service. Only took 5 minutes to drop off. Received text that the vehicle was ready, and took less that 5 minutes to pick up. More