Mercedes-Benz of Coral Gables

Great and Professional! Excellent service!!! Thanks to Frank Portillo was a very smooth process and experience. Car was ready to drive home and training how to manage the car Excellent service!!! Thanks to Frank Portillo was a very smooth process and experience. Car was ready to drive home and training how to manage the car by Miles was very useful. More

Great experience From the moment I reach the property until the return of my vehicle the servitude was excellent and the customer service was the best I 'very had the From the moment I reach the property until the return of my vehicle the servitude was excellent and the customer service was the best I 'very had the opportunity of experiencing. I'm a happy customer. More

Excellent customer service by Mr. Marcus Gonzalez Good customer service is of paramount importance when having your vehicle serviced. I would like to commend Mr. Marcus Gonzalez; his professionalism m Good customer service is of paramount importance when having your vehicle serviced. I would like to commend Mr. Marcus Gonzalez; his professionalism makes it a comfortable experience. One of the most significant qualities I appreciate is a complete explanation of what and why is the service needed. Case in point, replacing the brake fluid from the system in my vehicle. His explanation made it very clear that this task is necessary and safeguards the performance of my vehicle. I would like to thank you, Mr. Gonzalez for an excellent job. It is a pleasure to meet people of your high professional caliber. More

excellent Very friendly dealership with very knowledgeable sales person a pleasent experience. I will definitely recommend this dealership and in particular Fel Very friendly dealership with very knowledgeable sales person a pleasent experience. I will definitely recommend this dealership and in particular Felipe Medina to all my friends and relatives More

Sales person Joe is a very good sales person, he was able to accommodate to our needs, he was very much aware of what we wanted, he never lost site of the personal Joe is a very good sales person, he was able to accommodate to our needs, he was very much aware of what we wanted, he never lost site of the personal touch. More

Excellent buying experience. This is the third time I have had the privilege and satisfaction of having a excellent buying experience at your dealership. The reception,salespeople This is the third time I have had the privilege and satisfaction of having a excellent buying experience at your dealership. The reception,salespeople,product concierge are very knowledgeable and friendly. They are the reason and the quality of Mercedes Benz is what brings back loyal customers. More

Great dealership for women customers--they get it. Instead of being condescending and dismissive, the MBCG team is uniformly polite, attentive without being patronizing, helpful, and informative. They Instead of being condescending and dismissive, the MBCG team is uniformly polite, attentive without being patronizing, helpful, and informative. They deliver as much technical information as is pertinent, or desired, in a friendly way. My service advisor (Joe Figarola) and salesman (Homey Sanjabi) are both very good at this, and I leave feeling appreciated. Homey greets me by name after a year and half interval and is frank about when it will make sense for me to look at new models. I mentioned my experience to several other people; it's very different from the past, especially for female customers. I also appreciated the skill with which expectations are managed; they delighted me at the end with a small courtesy that would have been appreciated at any time, but was particularly graceful as an exit moment. More

Easiest home service experience ever. I was connected right away to roadside care when I called, and they were at my house, in and out in no time. Thank you. I was connected right away to roadside care when I called, and they were at my house, in and out in no time. Thank you. More

Excellent service and support Because they care for me and help me find what I want and they treat you right. They explain everything to you in details and listen to all your conce Because they care for me and help me find what I want and they treat you right. They explain everything to you in details and listen to all your concerns. Very friendly environment. More

Excellent! Excellent service , fast, efficient, friendly and courteous;I returned a car, got the new one and was trained; in an out in less than an hour! Best ex Excellent service , fast, efficient, friendly and courteous;I returned a car, got the new one and was trained; in an out in less than an hour! Best experience ever! More