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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,439 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,439 reviews
August 11, 2016
Great customer service! Upon arrival to the dealership we were warmly greeted by the reception staff. Our dealer Ariel Manso was exceptional & extremely professional. He expl Upon arrival to the dealership we were warmly greeted by the reception staff. Our dealer Ariel Manso was exceptional & extremely professional. He explained my options thoroughly and walked us over to the finance manager and introduced us. After all the paperwork was completed, he met up with my husband and I for any further questioning and reviewed with us again all the features of the car. Mr. Manso truly puts the stamp on Mercedes- Benz customer service & loyalty. More
by Yvi
Employees Worked With
August 11, 2016
Remarkable Expirience 100% Customer satisfaction Normaly do not write reviews, however the Service team truly went above and beyond expectations. The overall process and experience is very well thoug Normaly do not write reviews, however the Service team truly went above and beyond expectations. The overall process and experience is very well thought out, minimizing the effort needed by the client to get involved. The added service of delivering the car to your residence is huge. The experience was efficient and enjoyable. More
by Jrm1973
Employees Worked With
August 10, 2016
excellent experience I had an amazing time at the dealership, and I was very pleased with Lisset Silva's service. She is an amazing person!! Love my new car I had an amazing time at the dealership, and I was very pleased with Lisset Silva's service. She is an amazing person!! Love my new car More
by miguel2378
Employees Worked With
Lisset Silva
August 10, 2016
Very good Is always nice to be taken care off in a relax ambience and knowing that you are going to be treated nice and fair . But part of that excellent exper Is always nice to be taken care off in a relax ambience and knowing that you are going to be treated nice and fair . But part of that excellent experience is because of my service representative Fernando Rengifo. More
by PZZ15
Employees Worked With
August 09, 2016
very smooth and painless I have been shopping with Carlos for the past 12 years and have always found the best service and best prices with him and will continue doing so in t I have been shopping with Carlos for the past 12 years and have always found the best service and best prices with him and will continue doing so in the near future. More
by gisela
Employees Worked With
August 09, 2016
Excellent sales experience Robert Corso is very professional. Very happy with his knowledge. Will recommend him to my friends. The experience was not typical of purchasing a ca Robert Corso is very professional. Very happy with his knowledge. Will recommend him to my friends. The experience was not typical of purchasing a car. Be back!!! More
by Mercedes
Employees Worked With
August 08, 2016
Nothing to complain about The service department is always outstanding; Ana knows the product from A to Z and always tries to do her best to satisfy us when it comes to servici The service department is always outstanding; Ana knows the product from A to Z and always tries to do her best to satisfy us when it comes to servicing our vehicles. She is extremely friendly and her customer service is A+. Thank you for always helping us Ana. More
by Argh
Employees Worked With
Ana Gasson
August 08, 2016
Exceptional service Peter Warwar is an exceptional salesman who made my experience at Mercedes-benz coral gables enjoyable and stress free. I highly recommend Peter and l Peter Warwar is an exceptional salesman who made my experience at Mercedes-benz coral gables enjoyable and stress free. I highly recommend Peter and look forward to doing business with him for years to come. More
by carlosperez1588
August 08, 2016
Service review Fernando is the best! I was treated quickly and efficiently He under promised and over performed. The car was ready before the promised and delivere Fernando is the best! I was treated quickly and efficiently He under promised and over performed. The car was ready before the promised and delivered clean More
by Cosmo
Employees Worked With
August 06, 2016
Easy Friendly Edgar Portuondo, excellent salesman. Very comfortable demeanor. Made us feel at ease and was very patient with our questions. He made sure I came out Edgar Portuondo, excellent salesman. Very comfortable demeanor. Made us feel at ease and was very patient with our questions. He made sure I came out of the transaction totally satisfied. More
by melacayo
Employees Worked With
Edgar Portuondo
