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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

December 28, 2023

Excellent and friendly service! Timely delivery of vehicle and work done explained thoroughly and nicely. More

by pando
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

December 22, 2023

Very accommodating in a pinch. Needed a new battery and had tires replaced at the same time. Frankie subbed for Marcos and was very nice and very professional. More

by mba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for the great rating for our service department. We truly appreciate your business. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

December 21, 2023

Excellent customer service, attention to detail. Clean and nice looking lounges where comfortably relax while my car was serviced to great snacks and beverages. Also AlTO drivers which are above exp More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sourber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

December 21, 2023

Peter is the best. I've known him for many years, that is my second Mercedes I got from him. always on top of it. More

by ronald.reyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mercedes-Benz of Coral Gables responded

Congratulations on your new Mercedes. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 20, 2023

Mr.Warwar is very knowledgeable and polite, he goes the extra mile to make sure you are pleased and he gets the job done. More

by acaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Soto
Dec 21, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Peter! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 15, 2023

Service as always was exceptional, quick and efficient. no complaints. have been going here for over 20 and i am on my ninth Mercedes More

by lmhillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

December 15, 2023

The service is great. However I didn't appreciate having to stand by a desk against the wall while the service advisor prepared my service order. I felt my business was More

by espieii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finnley Arends
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

December 15, 2023

I had the pleasure of receiving assistance from Antonio Toro at the Coral Gables location at Mercedes Benz. 10/10 experience and would highly recommend! Very informative and even gave a lot of recommendati More

by Meleny Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Meleny Lopez responded

I had the pleasure of receiving assistance from Antonio Toro at the Coral Gables location at Mercedes Benz. 10/10 experience and would highly recommend! Very informative and even gave a lot of recommendations to make the process go smoother. Service was the best so far at any dealership I have encountered. -Meleny L.

Dec 17, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ms. Lopez, please let us know. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 12, 2023

DONT HAVE ANYTHING MORE TO ADD ALL WAS VERY GOOD AND FAST,HAVE PURCHASED AND LEASED A FEW CARS FROM PETER More

by maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Mercedes-Benz of Coral Gables responded

Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 11, 2023

Amazing service for an amazing product. Highly recommended if you are a Mercedes Benz aficionado. More

by kw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

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