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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,475 reviews
December 24, 2019
Excellent service. Flo is the best hands down when looking for your 1st, next or last Mercedes. Great experience from the beginning to me driving away in my new Mercedes. looking for your 1st, next or last Mercedes. Great experience from the beginning to me driving away in my new Mercedes. More
by Ro11
Employees Worked With
Florian (Flo) Grandi
December 23, 2019
Exceptional buying experience! Peter and everyone Involved with the process made it effortless and pleasurable. I will be making another purchase soon and look forward to working with them again. Involved with the process made it effortless and pleasurable. I will be making another purchase soon and look forward to working with them again. More
by ejc99
Employees Worked With
December 23, 2019
excellent service fast work. great job. but the charge for programming a key was excessive. Especially the additional charge under "Misc. Charges" for $21.61. totally u fast work. great job. but the charge for programming a key was excessive. Especially the additional charge under "Misc. Charges" for $21.61. totally unnecessary. More
by Benito
Employees Worked With
the young lady who took care of me at the reception area. I don't have her name but she was excellent (she wears glasses). She knew my problem and knew how to solve it.
December 22, 2019
Tony Fuentes have been servicing my cars for two decades The individual is so kind and so effective a rare experience now a days, He keeps you inform of what's going on and why. The individual is so kind and so effective a rare experience now a days, He keeps you inform of what's going on and why. More
by lotpi
December 22, 2019
Tony has taken care of multiple business and household vehicles for us over many years. He is a true asset (AAA+) to the MB Team! vehicles for us over many years. He is a true asset (AAA+) to the MB Team! More
by Armailbag
December 21, 2019
GLC 300 As usual outstanding customer service by Freddy and Lorena. Work was done on time and complete. Dropping off car, getting loaner and picking up is As usual outstanding customer service by Freddy and Lorena. Work was done on time and complete. Dropping off car, getting loaner and picking up is a breeze. A pleasure doing business with them. More
by EPUMA
Employees Worked With
Lorena Renteria-Hernandez
December 21, 2019
Service is always exceptional they always insure to provide the best quality work and attention best experience so far was with Frankie Cao with service to my car and Rene Rodriguez as in helping me to provide the best quality work and attention best experience so far was with Frankie Cao with service to my car and Rene Rodriguez as in helping me to maybe get a new car More
by Mbarrios
Employees Worked With
Frankie Cao, Rene Rodriguez
December 19, 2019
Service makes all the difference! Many years ago, we only owned Mercedes Benz vehicles until the service became horrendous to deal with. At that point we left our loyalty behind and sw Many years ago, we only owned Mercedes Benz vehicles until the service became horrendous to deal with. At that point we left our loyalty behind and switched to Lexus where service was top notch! I'm happy to say that 4 years ago I wanted to get back into an SL and gave Mercedes another chance. Their service has improved 100% and Dave Gossett is such a professional and true pleasure to work with. I'm very happy I made the decision to give them another chance and will give my loyalty once again to Mercedes! More
by almc117
Employees Worked With
December 18, 2019
Service is the key Rosie Ruiz has been my service rep since we bought our car four years ago. Things have always been done when promised and very cordially Rosie Ruiz has been my service rep since we bought our car four years ago. Things have always been done when promised and very cordially More
by daniels
Employees Worked With
none of the above that I know by name
December 16, 2019
Lorena always provides exceptional customer service and knowledge She’s the absolute BEST . Would recommend her and the dealership without hesitation ....they know how to treat customers right knowledge She’s the absolute BEST . Would recommend her and the dealership without hesitation ....they know how to treat customers right More
by Doreen
Employees Worked With
Lorena Renteria-Hernandez
