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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

November 01, 2024

Marco was excellent! First time using him. Very fair and had the car repaired quickly. More

by mgarcialinares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 31, 2024

I recently had an electrical charging issue with my electrical vehicle. It became a very stressful situation because no one could figure out what was going on or how to approach it. Anyways after 1&1/2 More

by Jeanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Pable Aquirre
Oct 31, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 31, 2024

I have know Byron since he was a service advisor. He is exceptional. Always there to help and shows interest in everyone. He is the Service Manager Bill Ussery has ever had. More

by josephmgj
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you so much for choosing Mercedes-Benz of Coral Gables! We're glad to hear that Byron provided you with excellent customer service, and please let us know if we can be of any more assistance. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

October 31, 2024

Mercedes- Benz of Coral Gables is excellent. Excellent customer service and job on my car. Overall, I am very pleased! More

by Nephele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Baez & Natalie
Oct 31, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 31, 2024

Excellent Services. Thanks Marcos Gonzalez. They are very professional. I recommend this Dealer to my family and friends. Dr Alfredo Melgar. More

by Dr. Alfredo Melgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience, Dr. Melgar! We sincerely value your business and look forward to your next visit. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 31, 2024

Rosie Ruiz is terrific service advisor. She navigated my car through four major service functions in a very efficient manner. She is kind and considerate. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Rosie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Coral Gables to be a positive one. Please don't hesitate to reach out if you need anything else. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 31, 2024

What a pleasant and easy transition i had in this Dealership. From the top Mike Rodriguez in Management to Carlos Pereda my salesperson were superb! In addition Jorge Martinez in financing and finish More

by jayzavala3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamir "Sam" Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you, Mr. Zavala, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

October 26, 2024

We walked into the dealership and immediately met Carlos who was amazing. They stuck to the online offer and showed me an incredible car. Although we bought a more expensive car, the extra price was exactly More

by doronfriedman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamir "Sam" Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Mercedes-Benz of Coral Gables responded

Doron, Thank you so much for your wonderful review! We are thrilled that Carlos had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of Coral Gables! Gabriel Camps General Sales Manager gabriel.camps@mbcoralgables.com (786)413.1346

October 24, 2024

Leasing (and then buying) my car here was a pleasant experience. The associate I worked with was very professional and knowledgeable of the entire line of cars which made the process much easier. Sinc More

by Pi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Corso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 24, 2024

Byron Soler and Henry LLanos go of their way to assist. All staff is courteous and attentive More

by dgdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Byron and Henry were able to help, and we hope to see you again! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439