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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,475 reviews
January 25, 2020
Service I am very pleased with the service provided. Fernando is polite and professional. Quick and clear communications are delivered by email or in person I am very pleased with the service provided. Fernando is polite and professional. Quick and clear communications are delivered by email or in person. No-pressure, didn't feel rushed. More
by blemes0103
Employees Worked With
January 25, 2020
Jose Artiles de Service Dept excellent service, the best of the best, always helped me, very polite, professional, very good customer service. Thank you much of the best, always helped me, very polite, professional, very good customer service. Thank you much More
by G H
Employees Worked With
Jose Artiles Service Department
January 25, 2020
Excellent service provided by Stephanie Segovia at MB of Coral Gables. The service needed was treated with detail and within the time period that was promised. Highly recommend Bill Ussery for anyone inte Coral Gables. The service needed was treated with detail and within the time period that was promised. Highly recommend Bill Ussery for anyone interested in purchasing or servicing a Mercedes Benz. More
by fbarzana
Employees Worked With
Other Employees :
Stephanie Segovia, Lorena Renteria-Hernandez
January 22, 2020
amazing Excellent service from beginning to end. I was provided with a loaner at no charge. My car was service and returned within in a day. Excellent service from beginning to end. I was provided with a loaner at no charge. My car was service and returned within in a day. More
by rebu3493
Employees Worked With
January 18, 2020
Tony Fuentes excellent service advisor. Curtesy and professional are the main attributes you can expect from him. Friendly and on schedule with his appointments excellent professional are the main attributes you can expect from him. Friendly and on schedule with his appointments excellent More
by jbofill873
Employees Worked With
January 17, 2020
Always a pleasurable experience I always call on and work with Stephanie. She is so great! Vibrant, kind, eager to help and resolve any issue. She goes out of her way to be nice whic I always call on and work with Stephanie. She is so great! Vibrant, kind, eager to help and resolve any issue. She goes out of her way to be nice which in Miami is so rare. The lobby area is always nice and clean. Everyone is friendly. The job gets done. More
by jshayes83
Employees Worked With
Stephanie - Service Advisor
January 16, 2020
Buying a car with Florian was a great experience! He was super knowledgeable, charming, patient and most importantly: not the least bit “pushy”! It was a wonderful, seamless experience where Florian helped super knowledgeable, charming, patient and most importantly: not the least bit “pushy”! It was a wonderful, seamless experience where Florian helped us from start to finish and we did it in a flash. I couldn’t possibly recommend him more! More
by andrea.botero
Employees Worked With
Florian (Flo) Grandi
January 16, 2020
Excellent service as always. I took my Mercedes GLK 350 in for regular maintenance and used the Express Service option. My service adviser, Rosie Ruiz, handled everything in her a I took my Mercedes GLK 350 in for regular maintenance and used the Express Service option. My service adviser, Rosie Ruiz, handled everything in her always friendly and efficient manner. I was in and out in 90 minutes. In my experience, the team at Mercedes-Benz of Coral Gables always delivers outstanding service. More
by Mike
Employees Worked With
Rosie Ruiz
January 15, 2020
Exceptional customer service from reception throughout. Jesus Romero’s attitude & attention to detail is extraordinary. Team Mercedes Benz of Coral Gables is special. Thank you all Jesus Romero’s attitude & attention to detail is extraordinary. Team Mercedes Benz of Coral Gables is special. Thank you all More
by Bdelpozo
