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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,475 reviews
February 13, 2020
Exceptional Service! Top Notch and Exceptional Service! Thank you Dave Gossett! I highly recommend this location and this service advisor. Great Customer Experience! I Top Notch and Exceptional Service! Thank you Dave Gossett! I highly recommend this location and this service advisor. Great Customer Experience! I appreciate all that you do! More
by jstrang
Employees Worked With
February 11, 2020
Excellent Service From the moment I pulled into the parking lot I was provided incredible service. They offered to walk me to my service advisors desk. My service adv From the moment I pulled into the parking lot I was provided incredible service. They offered to walk me to my service advisors desk. My service advisor David Gossett explained everything to me to insure I fully understood and when the car was done he delivered it to my office saving me the 90 minute round trip hassle of driving to the dealership to get my car when the service was done. Well done!!! Thank You More
by David B.
Employees Worked With
February 10, 2020
I brought my car to your dealership this past Monday and I brought my car to your dealership this past Monday and I want you to know how much I appreciate your employers attention to details. I was able to I brought my car to your dealership this past Monday and I want you to know how much I appreciate your employers attention to details. I was able to get my car back on time and I give credit to the work your employers did, especially Jesus in the service department. I will recommend your dealership to others in the future, and of course, I will return when my car needs maintenance. Satisfied customer, Bibiana Hernández More
by Bibirn17
February 08, 2020
Our salesman, Florian Grandi, was extremely helpful. In the end, we are very happy with the car and have been overall satisfied Thank you so much Florian Grandi for your outstanding customer service . the end, we are very happy with the car and have been overall satisfied Thank you so much Florian Grandi for your outstanding customer service . More
by Jose Perez
Employees Worked With
Florian (Flo) Grandi
February 08, 2020
The service department advisor Alex Morales was extremely professional, courteous and informative. He went out his way to assure excellent customer service. I’m extremely satisfied. professional, courteous and informative. He went out his way to assure excellent customer service. I’m extremely satisfied. More
by Lpatriot2506
Employees Worked With
Alex Morales
February 05, 2020
I have bought many cars from Bob Anderson. He is always professional, thorough and a pleasure to deal with. Bob listens carefully to his customer and delivers. professional, thorough and a pleasure to deal with. Bob listens carefully to his customer and delivers. More
by Survey
Employees Worked With
Bob Anderson, Hector Brito
February 04, 2020
Professional, Courteous, Knowledgeable Florian was very easy to work with, was not "pushy" whatsoever, very knowledgeable & extremely courteous. Gabriel helped fill in the blanks, and the Florian was very easy to work with, was not "pushy" whatsoever, very knowledgeable & extremely courteous. Gabriel helped fill in the blanks, and the Coral Gables team made this purchase easy. They seem very committed to ensuring their customers are happy as they want this family owned business to be around for a long, long time. More
by MB4TW
February 03, 2020
Donovan and the Billa were so amazing. This is the best car-buying experience we could have asked for. Thanks so much guys for the personal service and for giving us exactly what we wanted. car-buying experience we could have asked for. Thanks so much guys for the personal service and for giving us exactly what we wanted. More
by Nelsons
Employees Worked With
February 01, 2020
Very pleasant ambiance and professional attention Tony has been my service advisor for many years and he always goes out of his way to provide the best service possible Great person has been my service advisor for many years and he always goes out of his way to provide the best service possible Great person More
by yogini910
Employees Worked With
Tony Fuentes
January 31, 2020
Marcos Rodriguez is a gentleman, professional and knows what he is doing. He is always so pleasant and cover all details in reference to service what he is doing. He is always so pleasant and cover all details in reference to service More
by lobato
Employees Worked With
Marcos Rodriguez
