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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,475 reviews
April 22, 2020
Felt safe during my short visit to drop the car Fernando R. was courteous and professional as always he had my file and the loaner ready. My car was washed and sanitized then delivered to my door. Fernando R. was courteous and professional as always he had my file and the loaner ready. My car was washed and sanitized then delivered to my door. The whole place followed the guidelines of Covid-19 and had sanitizers for clients to use More
by Miryamperez
Employees Worked With
April 20, 2020
Florian and everyone else I encountered at Mercedes Benz of Coral Gables were very helpful with the purchase of my first car! Everyone was very warm and welcoming. The process was quick and easy. I am glad of Coral Gables were very helpful with the purchase of my first car! Everyone was very warm and welcoming. The process was quick and easy. I am glad to be a part of the Mercedes Benz of Coral Gables family! More
by linzk22
Employees Worked With
Francisco Diez-Rivas, Florian (Flo) Grandi
April 18, 2020
Truly exceptional. Very professional. Ralph Perez always kept me up to date about my vehicle and the delivery process was really smooth. Definitely would recommend them. kept me up to date about my vehicle and the delivery process was really smooth. Definitely would recommend them. More
by drllapur
Employees Worked With
April 17, 2020
Stephany provided an excellent service and resolved the issue promptly. The car was washed and bio cleaning was performed. Great service from Mercedes of Coral Gables issue promptly. The car was washed and bio cleaning was performed. Great service from Mercedes of Coral Gables More
by pjaspar
Employees Worked With
Stephany
April 16, 2020
Battery Excellent service. Had auto towed from my home to have battery replaced and towed back to my home. During these time of the Corona Virus having this t Excellent service. Had auto towed from my home to have battery replaced and towed back to my home. During these time of the Corona Virus having this type of service was exceptional! More
by billyb
Employees Worked With
Customer service
April 10, 2020
In my latest visit to Mercedes of coral gables I was very satisfied with the service provided. I like to thank Lorena service manager for going beyond good customer service she helped me resolve my issues an satisfied with the service provided. I like to thank Lorena service manager for going beyond good customer service she helped me resolve my issues and also Allen from body shop for making sure the repairs on my car were done to my satisfaction. Well done Reinaldo Davalos More
by rd101155
Employees Worked With
Other Employees :
Allen body shop excellent , Lorena Renteria-Hernandez
April 06, 2020
A Service First service on this car (of the dozen cars - approx) we've had over the years from MBCG. Always top notch. Frankie Cao was on top of things as usual First service on this car (of the dozen cars - approx) we've had over the years from MBCG. Always top notch. Frankie Cao was on top of things as usual and had the vehicle returned and ready to go in record time. Thanks Frankie! More
by Surferdad1
Employees Worked With
Frankie Cao
April 05, 2020
As always during all this extensive relationship Homey has delivered an outstanding customer relationship management & counseling, understanding and knowing our needs and matching our expectations . has delivered an outstanding customer relationship management & counseling, understanding and knowing our needs and matching our expectations . More
by claminones
Employees Worked With
April 04, 2020
Work done on my car on time as always! Tony Fuentes has been my MB Service Advisor for over 15 years, He's the BEST! He identified the problem immediately and had the car ready as promised. Tony Fuentes has been my MB Service Advisor for over 15 years, He's the BEST! He identified the problem immediately and had the car ready as promised. More
by rayanton
Employees Worked With
Service Advisor Fuentes
April 02, 2020
recent visit During difficult (coronavirus) times, this dealership made everything easy and provided excellent service. Valentin Sanchez was excellent to work with During difficult (coronavirus) times, this dealership made everything easy and provided excellent service. Valentin Sanchez was excellent to work with, and delivered as promised. Thanks! More
by gcohen
Employees Worked With
Valentin Sanchez
