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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

May 14, 2020

Flo is very thorough, he really makes this experience an exciting, painless process. He really listens, I trust him for all my Mercedes needs. Very thorough, genuine and he has awesome follow-up. More

by que22inom
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
May 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

May 13, 2020

Florian is a pleasure to deal with. Bought a C300 and he went out of his way to make the deal a smooth transaction. Provided detailed information and was very informative and always communicated frequently More

by Aa.fly00
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
May 14, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

May 12, 2020

Flo is one of the best/nicest salesmen I’ve ever met. He helps you every step of the way. I came to buy an E class and I wanted to trade in my Audi, he was incredibly helpful throughout the process. I left More

by cfdiaz94
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
May 12, 2020 -

Mercedes-Benz of Coral Gables responded

Hi, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

May 09, 2020

Stellar Customer Service! I cannot say enough about the highest service level I experience at this dealership! Highly recommended! Stephanie and also Dave Gossett are great More

by jstrang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie, Nicole Waters
May 10, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 08, 2020

I returned to this dealership because they treat me with respect and offer good value. Homey Sanjabi worked hard to find what I wanted and his colleague Rick cheerfully organized a covid-safe test drive. Th More

by Fleming
Recommend Dealer
Yes
Employees Worked With
Homey Sanjabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven and Mariano
May 10, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It is a pleasure to hear that Homey and his Team exceeded your expectations during the process of purchasing your new vehicle! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 30, 2020

Very satisfying All went exceptionally well. My appointment was taken on time. The courtesy vehicle was ready and waiting. I also appreciated having my car ready i More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
Apr 30, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you, Scott. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 30, 2020

Always exceptional Professional, courteous, efficient, honest service. All aspects of this service visit was completed as scheduled on time within the same day even thou More

by jarnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Romero
Apr 30, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 28, 2020

Tony Fuentes gives excellent service! He is one of the big reasons I purchase cars there. My call is answered right away and the problem is solved efficiently More

by Evelyn sklar
Recommend Dealer
Yes
Employees Worked With
Tony fuentes
Apr 28, 2020 -

Mercedes-Benz of Coral Gables responded

Evelyn, Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience working with Tony and our team. We hope to see you again for all your vehicle service and purchase needs. We appreciate your business and look forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 28, 2020

Exceptional, as always Service is incomparable---friendly, efficient and helpful in every way. Stephanie Segovia is exceptional and extremely knowledgeable. She and Fernando More

by haarj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Apr 28, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 24, 2020

Exceptional customer care. The employees that assisted me were all very courteous and professional. They attended all my needs during this service call. Great job. More

by Gatrerik
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz, Gustavo and Erick., Lorena Renteria-Hernandez
Apr 25, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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