Mercedes-Benz of Coral Gables

Efficient professional service The Tone was business like and professional. Service Advisor Valentin Sanchez knew his job, did not try to sell me things my car did not require and w The Tone was business like and professional. Service Advisor Valentin Sanchez knew his job, did not try to sell me things my car did not require and when an issue came up, he asked me what I wanted to do and that was it. The staff that handled the loaner were also professional and businesslike, knew the drill and did their job efficiently. Dealership was neat and clean and humming. This is a world of difference from previous experience at Mercedes of Cutler bay which is a much newer and nicer facility peopled with idiots. I went in there for brake pads and they stuck me for rear rotors and wanted to stick me for front rotors as well (at less than 20k miles!!). All i needed was pads and the advisor knew it but wanted to upsell me - I did it as I did not have time and needed my car back but I will never willingly return to Mercedes of Cutler bay after experiencing good service at Mercedes of Coral Gables - if this continues you have a customer for as long as I own a Mercedes. More

wonderful customer service Dave Gossett was a pleasure to work with. He was very professional, communicative and went above & beyond to accommodate our needs and circumstances. Dave Gossett was a pleasure to work with. He was very professional, communicative and went above & beyond to accommodate our needs and circumstances. Thank you very much! More

David is great Always looking to help and perform best possible service experience Thats why I keep coming back after more than 15 years David rocks! possible service experience Thats why I keep coming back after more than 15 years David rocks! More

Trunk bad funtion Trunk was not closed right. Car has recall as well. Stephanie was wonderful she capt the problem intermediately and her knowledge was helpful. I make Trunk was not closed right. Car has recall as well. Stephanie was wonderful she capt the problem intermediately and her knowledge was helpful. I make an appointment and I didn't wait she help me as soon as I arrived. More

Always great service and proffesional A great experience as per usual. Fixed the issue with my steering column and had the car ready for me to pick up the same day. I've been going to th A great experience as per usual. Fixed the issue with my steering column and had the car ready for me to pick up the same day. I've been going to this dealership for years and every time they are extremely professional and a pleasure to deal with. More

Flo is the best asset of Mercedes Benz of Coral Gables! He helped our family getting the cars we exactly wanted. He spoke both English and Spanish to help us understand all the details. He spent a good amo He helped our family getting the cars we exactly wanted. He spoke both English and Spanish to help us understand all the details. He spent a good amount with us to make sure we were getting the right car and deal. We appreciate him a lot for what he has done. You can definitely tell he loves what he does and it reflects in the experience. We have not had a 1 on 1 experience like this in a couple of years. Thank you FLO! We will definitely be back. More

Great Experience Carlos Pereda and all your personnel involved in the transaction are very professional and made all the process very smooth. I am a loyal long time Carlos Pereda and all your personnel involved in the transaction are very professional and made all the process very smooth. I am a loyal long time customer and I was taking care in a good way. Congratulations, you have a great team More

Carlos Escobar was fantastic. He made daughter’s and wife’s visit very comfortable. He showed a lot of patience and was very knowledgeable. We have recomended him and Bill Ussery to at least three fami wife’s visit very comfortable. He showed a lot of patience and was very knowledgeable. We have recomended him and Bill Ussery to at least three families already More

Exceptional Tony Fuentes, my service advisor, makes the customer experience exceptional. He is professional, knowledgeable and courteous. It's the people that mak Tony Fuentes, my service advisor, makes the customer experience exceptional. He is professional, knowledgeable and courteous. It's the people that make a business great. More

Fantastic salesperson. He made it a point to anticipate our needs and made sure that we were well taken care of. Moreover, they all did what was necessary to make sure that our 2-hour drive was not in vain our needs and made sure that we were well taken care of. Moreover, they all did what was necessary to make sure that our 2-hour drive was not in vain. We purchased a nice SUV at a fair price for us. We would certainly recommend Flo and the team to anyone looking to purchase a new or gently used MB. More