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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

June 21, 2020

Un gran servicio, personas profesionales que conocen cómo tratar a los clientes y profundo conocimiento de la marca que representan.Es un gusto llegar allí. More

by Ricardo Mayorga
Recommend Dealer
Yes
Employees Worked With
Jorge Quevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2020 -

Mercedes-Benz of Coral Gables responded

Richardo, Thank you for your very kind review. Jorge and Fernando strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 21, 2020

My Service Advisor Marcos Gonzalez always provides me with excellent personalized service My experience there has always been very satisfactory I was provided a loaner and my car was very cleaned when More

by oguilarte
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
Jun 21, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Marcos able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 18, 2020

Professional and have properly adapted to Covid-19 Pandemic Freddy was prompt, professional and simply awesome. When the car was brought to me I was asked if I wanted the interior disinfected, to which I agree More

by Reydorta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza, Lorena Renteria-Hernandez
Jun 18, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Freddy here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 18, 2020

This is second time purchasing from Mercedes of Coral Gables working with Franz! Our experience was exceptional from test drive to finance to delivery!! Thank you More

by mcon13
Recommend Dealer
Yes
Employees Worked With
Franz Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Mercedes-Benz of Coral Gables responded

Congratulations on your new vehicle! We are so glad that Franz had another opportunity to work with you, and that he and the team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 16, 2020

My request was taken care of fairly quickly, I was provided a loaner too. My car was clean when I picked it up. As expected it was free More

by badard
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Jun 17, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Alex and our service team was able to assist you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 14, 2020

Great service and attention from beginning to end. Excellent customer service and friendly interaction. It is indeed one of the reasons I keep coming back year after year. More

by Salhanon
Recommend Dealer
Yes
Employees Worked With
Aldo guerra, Joe Baracaldo
Jun 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 13, 2020

Felt valued and appreciated as a customer. Have gone to dealerships in the past where they are not well acquainted with the brand and don’t know info about the car and its features. Here, though, they are More

by AlexanderBooher
Recommend Dealer
Yes
Employees Worked With
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Mercedes-Benz of Coral Gables responded

Hi Alexander, Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 12, 2020

I’m very satisfied with service, they take care the problem and they check everything to make sure my car was in optimum condition. Thank you Mercedes Benz of Coral Gables👍 More

by jacksonvega1
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
Jun 13, 2020 -

Mercedes-Benz of Coral Gables responded

Hi, Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 12, 2020

Aldo is terrific as are the others in service department. There is nothing I could recommend to improve the experience. I miss the fresh pastry. More

by Leon
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
Jun 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Leon, so much for your excellent review! We are so glad that Aldo had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 12, 2020

Excellent ‼️ Beautiful car and greatest service, Thanks Flo. Rosa, the best financial Advisor ever :) Preowned department has lot of nice choices, completar Deal. SUPER! Thanks. More

by Josec1118
Recommend Dealer
Yes
Employees Worked With
Donovan Woodbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosa :), Florian (Flo) Grandi
Jun 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much, J ose, for your kind words, and for taking the time to leave us this wonderful feedback! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

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