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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,499 reviews
July 06, 2020
great service and people all around 1st time here took my car in for service A and let me tell you.. Stephanie Segovia - the asst. service manager was SO POLITE and SO HELPFUL . she will 1st time here took my car in for service A and let me tell you.. Stephanie Segovia - the asst. service manager was SO POLITE and SO HELPFUL . she will be the only person i will deal with and forever take my AMG to coral gables! thank you again More
by fffllc
Employees Worked With
Stephanie Segovia
June 30, 2020
QUICK TURNAROUND. COURTESY. CLEANLINESS. CARLOS HAS QUICK TURNAROUND. COURTESY. CLEANLINESS. CARLOS HAS ALWAYS BEEN VERY HELPFUL VALENTIN HAS BEEN MY LOYAL SERVICE ADVISOR FOR MORE THAN 10 YEARS NOW QUICK TURNAROUND. COURTESY. CLEANLINESS. CARLOS HAS ALWAYS BEEN VERY HELPFUL VALENTIN HAS BEEN MY LOYAL SERVICE ADVISOR FOR MORE THAN 10 YEARS NOW. THANK YOU More
by JFLAZO
June 29, 2020
Fast and expeditious service. Everything was done as promised. Always kept me up to date on vehicle status and repairs. All staff at the services and parts department was friendly and on point. I was ab promised. Always kept me up to date on vehicle status and repairs. All staff at the services and parts department was friendly and on point. I was able to even choose from several loaner vehicle types. Seamless experience. More
by boyan12
Employees Worked With
Valentin Sanchez, Lorena Renteria-Hernandez
June 26, 2020
It’s always a pleasant experience leaving the vehicle for maintenance or any other concern. With a staff that’s always courteous. Mr.Marcos Gonzalez is an asset to the service dept. maintenance or any other concern. With a staff that’s always courteous. Mr.Marcos Gonzalez is an asset to the service dept. More
by cancanon59
Employees Worked With
Marcos González is an asset to the service dept.
June 26, 2020
Very fast and efficient service and Tony Fuentes at Svc dept. is always great to work with...Keep up the good work and Thank You. dept. is always great to work with...Keep up the good work and Thank You. More
by OJR Rorodriguez
June 26, 2020
Excellent service all around including loaner department very clean environment in the times of the COVID Great experience from arrival to pick up Will be back to Mercedes if coral gables very clean environment in the times of the COVID Great experience from arrival to pick up Will be back to Mercedes if coral gables More
by ajvilasuso
Employees Worked With
Alex service representative
June 25, 2020
All employees are the best. They exceeded my expectations. Great And fast service.the service was excellent and fast. I am really pleased with this dealer expectations. Great And fast service.the service was excellent and fast. I am really pleased with this dealer More
by Vivian torres
June 24, 2020
My service advisor Marcos Gonzalez is a pleasure to work with. He is always attentive to all my needs and makes sure that my vehicle is returned in a timely manner. I look forward to working with him in the with. He is always attentive to all my needs and makes sure that my vehicle is returned in a timely manner. I look forward to working with him in the future. Excellent service! More
by R. Angel Gonzalez
Employees Worked With
Marcos Gonzalez
June 24, 2020
Florian Grandi- thank you for all your help!! It was an absolute pleasure working with you, Frankie (service manager) and the entire team at Mercedes! All of your customer service was first class and far e absolute pleasure working with you, Frankie (service manager) and the entire team at Mercedes! All of your customer service was first class and far exceeded my expectations. I couldn’t be happier with finally owning my car. 😊 More
by nmazziotta
Employees Worked With
Francisco Diez-Rivas, Frankie (service) , Florian (Flo) Grandi
