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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

June 16, 2020

My request was taken care of fairly quickly, I was provided a loaner too. My car was clean when I picked it up. As expected it was free More

by badard
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Jun 17, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Alex and our service team was able to assist you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 14, 2020

Great service and attention from beginning to end. Excellent customer service and friendly interaction. It is indeed one of the reasons I keep coming back year after year. More

by Salhanon
Recommend Dealer
Yes
Employees Worked With
Aldo guerra, Joe Baracaldo
Jun 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 13, 2020

Felt valued and appreciated as a customer. Have gone to dealerships in the past where they are not well acquainted with the brand and don’t know info about the car and its features. Here, though, they are More

by AlexanderBooher
Recommend Dealer
Yes
Employees Worked With
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Mercedes-Benz of Coral Gables responded

Hi Alexander, Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 12, 2020

I’m very satisfied with service, they take care the problem and they check everything to make sure my car was in optimum condition. Thank you Mercedes Benz of Coral Gables👍 More

by jacksonvega1
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
Jun 13, 2020 -

Mercedes-Benz of Coral Gables responded

Hi, Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 12, 2020

Aldo is terrific as are the others in service department. There is nothing I could recommend to improve the experience. I miss the fresh pastry. More

by Leon
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
Jun 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Leon, so much for your excellent review! We are so glad that Aldo had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 12, 2020

Excellent ‼️ Beautiful car and greatest service, Thanks Flo. Rosa, the best financial Advisor ever :) Preowned department has lot of nice choices, completar Deal. SUPER! Thanks. More

by Josec1118
Recommend Dealer
Yes
Employees Worked With
Donovan Woodbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosa :), Florian (Flo) Grandi
Jun 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much, J ose, for your kind words, and for taking the time to leave us this wonderful feedback! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 11, 2020

Verhy good service, very nice and with lot experience personal; every thing on time like they tell me, and very clean place, and very good coffe More

by diaz000
Recommend Dealer
Yes
Employees Worked With
Nadir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez
Jun 12, 2020 -

Mercedes-Benz of Coral Gables responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 11, 2020

Nadir Khan Process was smooth and our salesman (Nadir Khan) was as exceptional as the quality customers expect from the brand. Personable, knowledgeable, patient More

by juan.vecco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosa Soriano
Jun 11, 2020 -

Mercedes-Benz of Coral Gables responded

Juan, thank you for your business and this review! We're happy to hear that Nadir was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 11, 2020

I'm very satisfied with the excellent service of Rene Aldana, Rick Vega, and Angel Rabassa. I want to appreciate also to Franz Watt by his service in the past. More

by MaribelMat
Recommend Dealer
Yes
Employees Worked With
Franz Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Aldana, Angel Rabassa
Jun 11, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 10, 2020

Tires This is the third tire I have to replace on a new car. The car has 11,000 miles. There should be some guarantee on all new tires. More

by edmadelissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuerte
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