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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,475 reviews
June 26, 2020
Very fast and efficient service and Tony Fuentes at Svc dept. is always great to work with...Keep up the good work and Thank You. dept. is always great to work with...Keep up the good work and Thank You. More
by OJR Rorodriguez
June 26, 2020
Excellent service all around including loaner department very clean environment in the times of the COVID Great experience from arrival to pick up Will be back to Mercedes if coral gables very clean environment in the times of the COVID Great experience from arrival to pick up Will be back to Mercedes if coral gables More
by ajvilasuso
Employees Worked With
Alex service representative
June 25, 2020
All employees are the best. They exceeded my expectations. Great And fast service.the service was excellent and fast. I am really pleased with this dealer expectations. Great And fast service.the service was excellent and fast. I am really pleased with this dealer More
by Vivian torres
June 24, 2020
My service advisor Marcos Gonzalez is a pleasure to work with. He is always attentive to all my needs and makes sure that my vehicle is returned in a timely manner. I look forward to working with him in the with. He is always attentive to all my needs and makes sure that my vehicle is returned in a timely manner. I look forward to working with him in the future. Excellent service! More
by R. Angel Gonzalez
Employees Worked With
Marcos Gonzalez
June 24, 2020
Florian Grandi- thank you for all your help!! It was an absolute pleasure working with you, Frankie (service manager) and the entire team at Mercedes! All of your customer service was first class and far e absolute pleasure working with you, Frankie (service manager) and the entire team at Mercedes! All of your customer service was first class and far exceeded my expectations. I couldn’t be happier with finally owning my car. 😊 More
by nmazziotta
Employees Worked With
Francisco Diez-Rivas, Frankie (service) , Florian (Flo) Grandi
June 21, 2020
Un gran servicio, personas profesionales que conocen cómo tratar a los clientes y profundo conocimiento de la marca que representan.Es un gusto llegar allí. tratar a los clientes y profundo conocimiento de la marca que representan.Es un gusto llegar allí. More
by Ricardo Mayorga
June 21, 2020
My Service Advisor Marcos Gonzalez always provides me with excellent personalized service My experience there has always been very satisfactory I was provided a loaner and my car was very cleaned when with excellent personalized service My experience there has always been very satisfactory I was provided a loaner and my car was very cleaned when I picked it up after service All personnel Very courteous made me feel valued and appreciated More
by oguilarte
Employees Worked With
Marcos Gonzalez
June 18, 2020
Professional and have properly adapted to Covid-19 Pandemic Freddy was prompt, professional and simply awesome. When the car was brought to me I was asked if I wanted the interior disinfected, to which I agree Freddy was prompt, professional and simply awesome. When the car was brought to me I was asked if I wanted the interior disinfected, to which I agreed and it was. Awesome! More
by Reydorta
Employees Worked With
Freddy Espinoza, Lorena Renteria-Hernandez
June 18, 2020
This is second time purchasing from Mercedes of Coral Gables working with Franz! Our experience was exceptional from test drive to finance to delivery!! Thank you Gables working with Franz! Our experience was exceptional from test drive to finance to delivery!! Thank you More
by mcon13
Employees Worked With
