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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,500 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,500 reviews

August 22, 2020

Amazing service every time. Thank you for going above and beyond every time I bring my car in for service. Everyone is always friendly and courteous they make the service experience seamless. More

by hIfive13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
Aug 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 16, 2020

Excellence Above the Rest MB is one of my favorite places to visit in Coral Gables because everyone is friendly and helpful. Nothing much to say except, keep up the great work. More

by Colegial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Brito
Aug 18, 2020 -

Mercedes-Benz of Coral Gables responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

August 15, 2020

My service advisor, Dave, remained in communication with me at all times and informed me of the process every step of the way with skills, expertise and kindness! It was a real pleasure. I never had such se More

by Rosemondewebb
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dave delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 14, 2020

Exceptional service I am very satisfied with the service provided at your facility. Service adviser Rossie Ruiz is exceptional, providing prompt quality care to my auto. More

by relp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
Aug 15, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 14, 2020

Excellent experience! Flo was great helping me to find the perfect SUV for my wife. I thought that I knew the ideal customization and he found something even better being aware of my budget. He exceeded m More

by Juan Manuel V
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Aug 15, 2020 -

Mercedes-Benz of Coral Gables responded

Juan, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Flo and the team, and we look forward to working with you again. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

August 13, 2020

Flawless service every time. Staff in Service Dept give customers personal attention, courteous, knowledgeable and efficient. Have been with same service writer for four years. More

by Debra T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Espinoza, Service
Aug 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us, Debra! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 10, 2020

Friendly Found vehicle I was looking for online. Long distance purchase made easy. Vehicle was as advertised and ready for pick up on time. Would purchase from More

by fcha22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homey Sanjabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (concierge)
Aug 11, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

August 06, 2020

I had an excellent experience with Florian and MB of Coral Gables. I identified a car and drove 3.5 hours from Sarasota to Miami with the intention of buying it if I liked it. Florian made the process h More

by marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Aug 06, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Marc! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

August 06, 2020

Amazing service, very friendly, Very knowledgeable and helpful. I will not take my car anywhere else this Mercedes Coral Gables dealer service department are very helpful. More

by sandypepc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Aug 07, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Sandy, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 06, 2020

Excellent Service Great customer service Frankie Cao was great with follow up and the Car Loaner department was great. I would recommend buying and adding the service More

by facuna123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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