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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

September 03, 2020

As always, faithful to this dealership. Professional, courteous beyond expectations they are the main reason I continue to buy or lease the Brand. The "sale" doesn't stop there it continues throughout th More

by Ileana Martinez de Castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Quevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Requeira
Sep 05, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

September 03, 2020

The best of the best! I’m very happy! five stars, we The best of the best! I’m very happy! five stars, we highly recommend Eric Melender customer Experience Manger of Mercedes Benz of coral gables! More

by Jean Stumpf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric melender
Sep 05, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review, Jean! We are so glad that Eric had the opportunity to work with you and make your experience with us a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 02, 2020

service at Mercedes Benz of Coral Gables is always exceptional and top Notch. my service advisor Jose Rafael Artiles Does everything in his power to make sure that I need submit in a timely matter it’ More

by kirk86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rafeal Artiles
Sep 02, 2020 -

Mercedes-Benz of Coral Gables responded

Kirk, Thank you! We appreciate your business and Jose and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 02, 2020

Exceptional from arrival to departure; white glove service throughout the organization. Efficient intake, beautiful new loaner Mercedes vehicles, car returned sparkling clean, with a cold bottle of w More

by bberman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Gonzalez
Sep 02, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave and Marcos met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

September 01, 2020

Florian and the entire staff at Mercedes Benz of Coral Gables were amazing, the best and fastest car sales experience ever, no long waits and before I knew it I was driving out of the dealership with a ne More

by Estrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Sep 02, 2020 -

Mercedes-Benz of Coral Gables responded

Estrella, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Flo and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

August 27, 2020

Jose Artiles is been my Mercedes Benz agent for a lot of years. He is very responsible, caring and helpful agent. Always very attentive. Great job Jose! More

by imaleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franz Watt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Anderson
Aug 27, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for choosing Mercedes-Benz of Coral Gables! Congrats on your new purchase, and let us know if we can be of any more assistance! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

August 27, 2020

4th Mercedes I own, and almost always got efficient, and professional service. Once I was recommended a brake service that wasn't needed till 6 months later. I also got hassled about a seat issue that was u More

by HanksBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentine Sanchez
Aug 27, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 26, 2020

Muy buen servicio y muy buena atención, Desde que uno entra el personal muy atento y siempre dispuesto a despejar cualquier duda y excelente asesoramiento. More

by Ricardo Rosas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Aug 26, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience, Ricardo! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 24, 2020

Always love the experience when I purchase a new car. The service is outstanding. The process is very fast and pleasant. The brand is amazing! More

by Raissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear, Raissa, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

August 22, 2020

Amazing service every time. Thank you for going above and beyond every time I bring my car in for service. Everyone is always friendly and courteous they make the service experience seamless. More

by hIfive13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
Aug 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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