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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

August 13, 2020

Flawless service every time. Staff in Service Dept give customers personal attention, courteous, knowledgeable and efficient. Have been with same service writer for four years. More

by Debra T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Espinoza, Service
Aug 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us, Debra! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 10, 2020

Friendly Found vehicle I was looking for online. Long distance purchase made easy. Vehicle was as advertised and ready for pick up on time. Would purchase from More

by fcha22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homey Sanjabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (concierge)
Aug 11, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

August 06, 2020

I had an excellent experience with Florian and MB of Coral Gables. I identified a car and drove 3.5 hours from Sarasota to Miami with the intention of buying it if I liked it. Florian made the process h More

by marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Aug 06, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Marc! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

August 06, 2020

Amazing service, very friendly, Very knowledgeable and helpful. I will not take my car anywhere else this Mercedes Coral Gables dealer service department are very helpful. More

by sandypepc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Aug 07, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Sandy, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 06, 2020

Excellent Service Great customer service Frankie Cao was great with follow up and the Car Loaner department was great. I would recommend buying and adding the service More

by facuna123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 05, 2020

Efficient - great communication Called for pricing for a new battery , took car in and was helped by our excellent Service Person, Dave Gossett. He provided the needed information More

by Bobotash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Dave here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 04, 2020

Donovan, our sales person, was very good in knowing what car we needed and he did everything posible to solve our needs. In addition, the financing process was also very easy and quick. Thank you More

by sergiodeurioste
Recommend Dealer
Yes
Employees Worked With
Donovan Woodbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Sergio, for your kind words, and for taking the time to leave us this wonderful feedback! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

August 04, 2020

Muy agradecida por la atención , muy amable , y siempre atento y cordial. Realmente nos a conseguir lo que estábamos buscando . El seguimiento después de la entrega del vehículo también fue excelente . Gr More

by Pao
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Aug 05, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

August 02, 2020

great service, Frankie was excellent, kept in touch and provided total feed back in regards to the repairs , maintenance and service. fast service, no waiting, cordi More

by gcastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
Aug 03, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

August 01, 2020

Service Again the Service department does a great job treated me with respect and made me feel comfortable, very friendly , and professional, again Jose Artil More

by JayC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Aug 03, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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