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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

September 17, 2020

He is simply THE BEST.Took care of all my car issues He is simply THE BEST. Took care of all my car issues and he literally knows what he is doing.... Amazing prices quotes. Thanks Byron More

by Amjad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Mercedes-Benz of Coral Gables responded

Amjad, We are very happy to have provided you with such a positive experience working with Byron! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 16, 2020

Always goes above and beyond! Kind, helpful, thorough, considerate, fair. Makes everything as easy and safe as possible! Service was a seamless process very grateful! More

by Rclot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 16, 2020

Great service and great sales dept. Been a customer for 25 years and appreciate their caring and attentiveness. The service dept is why I continue to lease cars from them. Stephanie S. Is totally amazing. More

by jeffyoung2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Gonzalez, Stephanie Segovia
Sep 16, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again, Jeff, for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 16, 2020

I haven’t had a close and personal experience with the dealership, except thru my service advisor, who is EXCELLENT. She is courteous, knowledgeable, and able to solve all my problems with accuracy and sp More

by jose123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Mercedes-Benz of Coral Gables responded

Jose, Thank you for taking the time to share your thoughts on working with Rosie and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 16, 2020

If you ever get lucky for this gentleman to be your service advisor. You will be treated with respect, care like if your family and so much consistency that it makes you want to keep buying a Mercedes More

by Lawrencelhernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Mercedes-Benz of Coral Gables responded

Lawrence, It's fantastic to hear that Dave provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

September 16, 2020

Dave Gossett is a consummate professional who knows his business and how best to satisfy his customers. He’s the reason I use Bill Ussery for my service needs and continue to buy Mercedes. I give him an AA More

by MB Happy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, It's great to hear that Dave was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

September 16, 2020

I have been coming to this location for more than 15 years. Val Sanchez is professional, knowledgeable , honest and friendly. In one word Excellent. It is a pleasure to do business here. Mercedes Benz More

by dmpjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homey Sanjabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear Valentin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 16, 2020

Dave Gossett is amazing at customer service. He always delivers on time, great partner to have at MB CG. You should give Dave Employee of the Year. More

by mobadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Robinson, Luis Soto
Sep 17, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 16, 2020

These guys are the best, very professional, courteous, attentive and accommodating. I noticed several COVID-19 safety measures taken so as to provide a safe and secure environment for their customers. More

by releve068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 16, 2020

I find it hard to put in words what Aldo Guerra has done for my service experience. Best service agent I’ve ever had! Attentive. Conscientious. Efficient. Likable. More

by E63forever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florian (Flo) Grandi
Sep 17, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and for this review. We're happy to hear Aldo was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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