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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,475 reviews
September 18, 2020
Hace mas de 8 anos que manejo mercedes Benz y le doy servivio estoy muy Feliz pues ,cuento con la ayuda de Jose Artiles no pude encontrar Mejor persona .gracias Jose. servivio estoy muy Feliz pues ,cuento con la ayuda de Jose Artiles no pude encontrar Mejor persona .gracias Jose. More
by Clary108
Employees Worked With
Jose Artiles
September 17, 2020
I was at a lunch in Miami and came out to find a flat tire. The dealership closed at 4pm and it was 230pm. It was a nervous 6mile ride over but I got to the dealership and 3 and Rosie and her team made tire. The dealership closed at 4pm and it was 230pm. It was a nervous 6mile ride over but I got to the dealership and 3 and Rosie and her team made it happen. Total turnaround time in one hour. Amazing service!! More
by PJV
Employees Worked With
September 17, 2020
The service is beyond excellent! I only have good things to say about Mercedes Benz of Coral Gables and their staff. Dave Gossett has always taken good care of us. things to say about Mercedes Benz of Coral Gables and their staff. Dave Gossett has always taken good care of us. More
by jennycbinder
September 17, 2020
Dave Gossett is ALWAYS super helpful, knowledgeable and friendly! He’s a great service advisor. I can always count on his trustworthy advice with my car. friendly! He’s a great service advisor. I can always count on his trustworthy advice with my car. More
by Katattak
Employees Worked With
September 17, 2020
Jose has been my service manager for a very long time. He always responds, always looks out to give the best service. He is very friendly and polite. He is Mercedes to me. My point of contact and I always fe always responds, always looks out to give the best service. He is very friendly and polite. He is Mercedes to me. My point of contact and I always feel I’m treated as someone important, and that’s important. ;) More
by Marv1976
Employees Worked With
Jose Artiles
September 17, 2020
David resolved the issues I had with excellent customer service. He kept me informed throughout the entire process and delivered my car in a timely manner. service. He kept me informed throughout the entire process and delivered my car in a timely manner. More
by Davidamojica
September 17, 2020
In the many years I have been dealing with this dealership I have found Jose Aitiles to be the most professional, curteous, and dedicated service person. An absolute delight to deal with. The be dealership I have found Jose Aitiles to be the most professional, curteous, and dedicated service person. An absolute delight to deal with. The best! More
by lpkernisan
Employees Worked With
Jose Artiles
September 17, 2020
Honestly, Dave Gossett treated me like family. I would recommend EVERYONE to go to Dave Gossett, and to MBCG. I literally feel like I received the best treatment ever, from start to finish. The responsiv recommend EVERYONE to go to Dave Gossett, and to MBCG. I literally feel like I received the best treatment ever, from start to finish. The responsiveness, the personal attention, the treatment were all amazing. I originally went for service, and then with Dave's patience and assistance ended up buying a newer car. I am thrilled beyond belief. More
by SonjaJean
Employees Worked With
September 17, 2020
Aldo Guerra at Mercedes Benz of Coral Gables service department always gets issues resolved and quickly. Great advisor! Highly recommend Aldo. Knowledgeable, efficient, friendly. Mercedes Benz of Coral department always gets issues resolved and quickly. Great advisor! Highly recommend Aldo. Knowledgeable, efficient, friendly. Mercedes Benz of Coral Gables service department is excellent. More
by ecastillo1116
Employees Worked With
September 17, 2020
Dave is an amazing , knowledgeable and friendly advisor. He’s the best in my opinion. Great communication and always delivers on time. His advice on issues has always been spot on. He’s the best in my opinion. Great communication and always delivers on time. His advice on issues has always been spot on. More
by RaviG
