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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

September 21, 2020

Best service advisor for your MB, Mr. Artiles cares about your car and service needs like no other in South Florida. Outstanding care for your vehicle! More

by Marcos Nacach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

We appreciate your business, Marcos, and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

What an amazing customer experience working with Jose. Out of the 2 dealers that I’ve gone in the past. This man realLy KNOWS his trade and how to communicate effectively what’s needed for my vehicle serv More

by franco.perrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us, Franco. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and the rest of our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Rosie is an exceptional advisor. She catered to all my needs and insured that I was happy. I appreciate all that she has done for me. More

by Jshah253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Rosie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

I have only dealt with Jose one time , but he was very courteous, efficient and helpful! I feel very confident having him as my service representative. More

by Elisewood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Elise, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Aldo is Very professional and responsive. he’s is a pleasure to work with provides great client service. He provides status updates and when available he arranges for a loaner vehicle which is extremel More

by Rachel.maglicic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Rachel, for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

5 star service. Exceeded my expectations. Great customer service. Mercedes Benz of coral gables never disappoints me. Jose is an outstanding representation of providing white gloves services. More

by Amartz
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Aldo Guerra is a the BEST, the nicest and most professional and knowledgeable service advisor ever! He goes above and beyond for his customers by treating them as his highest priority! Thank You A More

by Danielakohl7
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Daniel, for the kind words for Aldo and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 20, 2020

Excellent service as always with Stephanie Segovia . Will be purchasing a new vehicle next year when lease it up with Raphael. Always a pleasure to do business with Mercedes of CG More

by greeneyess82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Segovia
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. We appreciate your review and look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 20, 2020

My service was very good . Valentin Sanchez was excellent!! He accomplished all my needs in a fast timely way . And he made suggestions as well . , he suggested I should return at 14,000. Miles for More

by sharona2220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Valentin had the opportunity to work with you to make your experience with us a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

Got my lease on 9/12/2020 and so far they have met all of my expectations. This has been the smoothest lease transaction I have ever had. Thank you Lissette and Rosa. Thank you Aldo for keeping me on time to More

by Josencary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lissette Silva and Rosa Soriano Gomez
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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