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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

September 21, 2020

Aldo is Very professional and responsive. he’s is a pleasure to work with provides great client service. He provides status updates and when available he arranges for a loaner vehicle which is extremel More

by Rachel.maglicic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Rachel, for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

5 star service. Exceeded my expectations. Great customer service. Mercedes Benz of coral gables never disappoints me. Jose is an outstanding representation of providing white gloves services. More

by Amartz
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Aldo Guerra is a the BEST, the nicest and most professional and knowledgeable service advisor ever! He goes above and beyond for his customers by treating them as his highest priority! Thank You A More

by Danielakohl7
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Daniel, for the kind words for Aldo and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 20, 2020

Excellent service as always with Stephanie Segovia . Will be purchasing a new vehicle next year when lease it up with Raphael. Always a pleasure to do business with Mercedes of CG More

by greeneyess82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Segovia
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. We appreciate your review and look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 20, 2020

My service was very good . Valentin Sanchez was excellent!! He accomplished all my needs in a fast timely way . And he made suggestions as well . , he suggested I should return at 14,000. Miles for More

by sharona2220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Valentin had the opportunity to work with you to make your experience with us a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

Got my lease on 9/12/2020 and so far they have met all of my expectations. This has been the smoothest lease transaction I have ever had. Thank you Lissette and Rosa. Thank you Aldo for keeping me on time to More

by Josencary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lissette Silva and Rosa Soriano Gomez
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

Very happy with Alex and the service provided. Issue was taken care with my car. Always had a good experience with MB of coral gables. More

by Rrod.oliveira
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

Could not be more satisfied with the service and customer experience I receive at The Coral Gables dealership. Jose Artiles always makes sure my concerns are addressed, and I am leaving content. Recommend th More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Ashley, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

Jose is super helpful and very cordial. He always helps us with any issue that we may have. We leave in Pembroke Pines and do not mind driving to Coral Gables as that’s were we feel at home with Jose. More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 19, 2020 -

Mercedes-Benz of Coral Gables responded

Ana, thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 19, 2020

The service is first class. Rosie is a great service advisor and gets the job done. Everytime I go in for service everything is taken care off with the utmost care. More

by pabtorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Rosie, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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