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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

September 21, 2020

Rosie was great , efficient and timely. They were able to fix my problem and provide loaner car that was brand new. Thank you for your team effort. More

by Cmarin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for your business and this review. We're happy to hear Rosie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

I have been taken care of by my service advisor, Mr. Fernando Rengifo, for about 10 years. I have no complains of any kind. He is an expert, a gentleman, and a caring person. Mercedes-Benz of Coral Gabl More

by earaujo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Fernando and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Wonderful dealership. Excellent service and attention. My service Rep. Stephanie Segovia is the absolute best! I cannot say enough great things about her. She is the epitome of great! Always helpful, informa More

by Nelson.rodriguez1133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Stephanie and all of us at Mercedes-Benz of Coral Gables are glad to have you as a customer. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

September 21, 2020

Jose Artiles is being helping me with my Mercedes Benz for many years .. he is very helpful and very nice person. Always return my calls right away. Very satisfied with his work. More

by imaleman
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Jose is an excellent service representative. He hS arranged for the care and maintenance of both my vehicles. He is very thorough and ensures that everything is addressed. When scheduling my service More

by Dan McMurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Dan, for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

The Greatest salesmanship. Very privileged for Jose’s help me & my family. Hard worker who need a raise are permotion to be a top executive of the company. Go Steelers!!!! More

by Da Guru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Best service advisor for your MB, Mr. Artiles cares about your car and service needs like no other in South Florida. Outstanding care for your vehicle! More

by Marcos Nacach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

We appreciate your business, Marcos, and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

What an amazing customer experience working with Jose. Out of the 2 dealers that I’ve gone in the past. This man realLy KNOWS his trade and how to communicate effectively what’s needed for my vehicle serv More

by franco.perrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us, Franco. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and the rest of our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

Rosie is an exceptional advisor. She catered to all my needs and insured that I was happy. I appreciate all that she has done for me. More

by Jshah253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Rosie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 21, 2020

I have only dealt with Jose one time , but he was very courteous, efficient and helpful! I feel very confident having him as my service representative. More

by Elisewood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 21, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Elise, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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