Mercedes-Benz of Coral Gables

Tony Fuentes is my Service Advisor for many years. He is a true professional who makes me feel secure that my vehicle is safe and operating correctly. He is very personable, honest, and sincere. It is readi a true professional who makes me feel secure that my vehicle is safe and operating correctly. He is very personable, honest, and sincere. It is readily apparent that he enjoys what he does and he is the best that I have met in the same profession. More

I trust Guillermo Requena. He is honest and decent and interested in resolving your problem. You are in good hands when you are with him. The car always comes back spotlessly clean and there has never b interested in resolving your problem. You are in good hands when you are with him. The car always comes back spotlessly clean and there has never been an issue. I highly recommend him above all. More

Mr. Ralph Perez is The Best! Best customer service! Best attention! Best support! Extremely kind, knowledgable and very professional! Thanks again for all your help! attention! Best support! Extremely kind, knowledgable and very professional! Thanks again for all your help! More

Jose is a truly professional he takes so much pride his job along with the experience he has. It is always a pleasure to be taking care like he does, I will follow him wherever he goes. job along with the experience he has. It is always a pleasure to be taking care like he does, I will follow him wherever he goes. More

Exceptional service and attention always from Jose and the rest of the team at MB Coral Gables. Always consistently making sure we have the best experience when bringing our cars in and giving us expert i the rest of the team at MB Coral Gables. Always consistently making sure we have the best experience when bringing our cars in and giving us expert insights to what is going on and what’s needed. Jose exemplifies the first rate standards and treatment of Mercedes! More

Great service and attention to detail. The service advisor was very professional and explained everything in detail. The car was ready the same day as I was told advisor was very professional and explained everything in detail. The car was ready the same day as I was told More

Rosie is a consummate professional. She has a very pleasant demeanor, which makes it a pleasure to interact with her! Further, she always insurances that our car is timely and properly serviced. pleasant demeanor, which makes it a pleasure to interact with her! Further, she always insurances that our car is timely and properly serviced. More

Frankie Cao is an asset tp your organization, with a great deal of knowledge about the Mercedes cars (I have 2) always ready and willing to listen to the problems for which the car was brought in for se great deal of knowledge about the Mercedes cars (I have 2) always ready and willing to listen to the problems for which the car was brought in for service, also at time of pick up very explicit as to the service perform in the cars and ready to assit with any questions and or concerns that I might have I will recommend to my friends that own a Mercedes to try and request Frankie as their service advisor As for the loaner dept is another story very disorganize, needs a better planning and or organization that is why is only 4 stars for Mercedes of Coral Gables More

Marcos was great and so was all the staff onsite. I loved the fact they gave me a loaner and had my car ready in one day! the fact they gave me a loaner and had my car ready in one day! More

Rosie Ruizv genuinely interested in helping me. The loaner process went smoothly. She let me know by text when my car was ready. Thank you!! loaner process went smoothly. She let me know by text when my car was ready. Thank you!! More