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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

September 23, 2020

Best dealer in Florida! Peter is super helpful and knows his stuff. He managed to sell me 2 cars already that were exactly to my liking. More

by nathanvorbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear, Nathan, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

September 23, 2020

Keep up the excellent service all around ! Because of this it’s hard for me to switch to other brands of vehicles. I appreciate it !😊 More

by moms2angels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez
Sep 23, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Dave, Lorena, and Byron were able to make your service appointment a positive experience, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 23, 2020

Excellent service as always Dave is the best advisor Excellent service as always Dave is the best advisor He is always ready to solve any problems I have been a client gor 15 years and stay for More

by Miguel Burelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

Miguel, We appreciate your business! Dave and our team look forward to serving you again soon! Thank you for continuing to be a loyal Mercedes-Benz of Coral Gables customer. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 23, 2020

JOSE is by far one of the best service men I had in all my Mercedes Benz service history. He is courteous and a true professional. He should be commended for a great job. More

by juamic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 23, 2020

It was the best service ! Professional. It was fast. The cleaning of the car was excellent. It looks brand new. And i like that they keep me posted by text of everything. More

by Didimarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Dave was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 23, 2020

Jose is wonderful. He always remembers who I am and my family for great personal service. He educates me about my vehicle and helps me maintain the best care for longevity as he knows how much I enjoy my More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 23, 2020 -

Mercedes-Benz of Coral Gables responded

Cynthia, Thanks for sharing your thoughts about your experience working with Jose here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 22, 2020

Professional staff, excellent customer service, location is great . I turn my car at 8:30 am by 10:30 am was done . Comunicación with client fast and effective in my case was text msg which was great fo More

by bmperez01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for taking the time to share your thoughts on working with Frankie and our team. We're glad to hear we delivered such a great experience! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

September 22, 2020

Jose was very professional and was very available for me to contact him with any questions I had and he was an amazing service member. More

by David Nudel
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review, David! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 22, 2020

Aldo is very helpful and professional.He has a ton of Aldo is very helpful and professional. He has a ton of knowledge about Mercedes Benz needs . When I need a repair or a service issue I will stop by More

by anibalgerman
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Aldo was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 22, 2020

I am very satisfied with the services I received at this dealership. The wait time is not too long and Jose was very helpful each time. More

by Boris
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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