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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

September 25, 2020

This is the finest dealership I have ever had the pleasure of dealing with. Sales and services are unmatched, and I will be Mercedes-Benz of Coral Gables customer for life! More

by haarj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 25, 2020

Jose is a professional with excellent customer service. He is always ready to help me with my car. He responded when I called him. If I have any concern with my car he always assisted me. Something I like More

by Yoyi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 27, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear Jose always provides you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

José Artiles went above and beyond to help me with issues my vehicle was having, very professional And efficient, he will try his best always. More

by Anacaona Campos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Munoz, Jose Artiles
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

We just purchased a GLC 300 AMG line SUV over the Labor Day weekend from this dealership. The sales person, Mr. Rene Rodriguez was very professional, forthright, knowledgeable and helpful throughout the p More

by Sainttom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ciorobea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Rodriguez
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for choosing Mercedes-Benz of Coral Gables! Congrats on your new GLC 300 AMG, and let Rene or our team know if we can be of any more assistance! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

September 24, 2020

You will never be disappointed with the customer service that Jose provides his customers. He listen, he cares and he delivers great customer service. He is a true Professional. More

by RALPH.VIERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

Very pleasant experience every time I go. Very efficient, was in and out in 1 hour. Valentine Sanchez was helpful and professional. Impressed with Mercedes of Coral Gables! More

by Elsycf26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Valentine had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

Best dealership in Miami. Reliable , fast and straight to the point. Nobody in Miami does service this way ! Always impresses me how good they’re ! More

by Rob Monteiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

Rob, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

Jose Artiles extremely helpful always on point answer all My calls very fast service never late always explain everything clear with details I will recommend him thank u More

by Javi2828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 24, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Jose and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

Frankie has such a great personality and really cares not only for the customers but the vehicle that come in his care and very knowledgeable. More

by oscarher105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Mercedes-Benz of Coral Gables responded

Oscar, Thanks for sharing your thoughts about your experience working with Frankie here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 24, 2020

When going to Coral Gables Mercedes, I usually only visit the service department and I never leave disappointed... well until I get the bill, but besides that part.... Dave Gossett and his team are exception More

by msvyhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel-delivered my car
Sep 25, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Dave was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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