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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

September 30, 2020

Exceptional service and attention always from Jose and the rest of the team at MB Coral Gables. Always consistently making sure we have the best experience when bringing our cars in and giving us expert i More

by sventhor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 30, 2020 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! We will let Jose know how much you appreciated his service. Thanks for visiting Mercedes - Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 30, 2020

Great service and attention to detail. The service advisor was very professional and explained everything in detail. The car was ready the same day as I was told More

by LJMB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Santalla
Sep 30, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 29, 2020

Rosie is a consummate professional. She has a very pleasant demeanor, which makes it a pleasure to interact with her! Further, she always insurances that our car is timely and properly serviced. More

by Dan Carlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez
Sep 30, 2020 -

Mercedes-Benz of Coral Gables responded

Dan, Thank you for your business and this review. We're happy to hear Rosie and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 28, 2020

Frankie Cao is an asset tp your organization, with a great deal of knowledge about the Mercedes cars (I have 2) always ready and willing to listen to the problems for which the car was brought in for se More

by rcmiracle161
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez
Sep 28, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Frankie and our team and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 28, 2020

Marcos was great and so was all the staff onsite. I loved the fact they gave me a loaner and had my car ready in one day! More

by John.morrilljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 26, 2020

Rosie Ruizv genuinely interested in helping me. The loaner process went smoothly. She let me know by text when my car was ready. Thank you!! More

by cyberprof_43@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2020 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 25, 2020

Jose provides excellent caring attention to his customer. He is an asset to the MBCG franchise. His attention to detail and his customers needs and personality are exceptional. More

by allan14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 25, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Allan, it's great to hear that Jose provided such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 25, 2020

Unplanned ‘pop in’ visit. They worked my tire issue right in, same day. Car was curbside ready for me to pay and go. Perfect. Thanks! More

by Bob Nichols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Mercedes-Benz of Coral Gables responded

Bob, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 25, 2020

Jose is a very good and knowledgable service advisor, that treat us with respect every time we do service to our vehicle, we will always do business with Mercedes Benz of coral Gables. More

by Angelzubero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 25, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and the team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 25, 2020

So lucky to have Freddy as my Service Adviser. It’s always a pleasure dealing with him; knowledgeable, courteous, friendly. Your dealership is lucky to have him. More

by adlr1112
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorena Renteria-Hernandez, Stephanie Segovia
Sep 25, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, We appreciate your business, Freddie and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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