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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

October 03, 2020

Jose is the BEST!! service representative of MB of CG. He is very professional and his customer service is excellent. I feel as a VIP customer. He make me feel as being at home. More

by Yoyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 04, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 03, 2020

Mr. Artiles is an excellent service advisor. He takes care of the customer from the beginning to the end. He is knowledgeable, courteous and kind. He is a good asset to MBenz of Coral Gable. More

by Oibarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 04, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 01, 2020

We just picked up our first purchased from Peter and could not be happier with our experience. We ordered the G63 and his communication and expertise throughout the process was truly 5 star. If you are More

by KTM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new Mercedes! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

October 01, 2020

I had a great experience. The services I received were exceptional. Peter Warwar was amazing during the whole process. Thank you Peter and Mercedes Benz of Coral Gables. More

by Dina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Mercedes-Benz of Coral Gables responded

Dina, Thank you for sharing your experience with us! We're happy to hear it went well working with Peter and hope you enjoy your new vehicle. We truly appreciate your feedback! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

October 01, 2020

Thank you for your amazing customer service , Fernando is my advisor., he is knowledgeable, helpful and provides me with best service you can get!! Thanks More

by Clara O’Hare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 01, 2020

Jose is a great asset to the mercedes benz service dept. He is always helpful and kind. He makes the customers feel at ease. Thank you More

by Cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 02, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 01, 2020

Tony Fuentes is my Service Advisor for many years. He is a true professional who makes me feel secure that my vehicle is safe and operating correctly. He is very personable, honest, and sincere. It is readi More

by Flat Tire Person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Oct 02, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

Oct 02, 2020 -

Flat Tire Person responded

You are welcome. I don’t know why they took the title of “Flat Tire Person” from an old review.

September 30, 2020

I trust Guillermo Requena. He is honest and decent and interested in resolving your problem. You are in good hands when you are with him. The car always comes back spotlessly clean and there has never b More

by andycorrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Sep 30, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Guillermo! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. We look forward to serving you next time! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

September 30, 2020

Mr. Ralph Perez is The Best! Best customer service! Best attention! Best support! Extremely kind, knowledgable and very professional! Thanks again for all your help! More

by maldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that Ralph was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

Sep 30, 2020 -

maldonado responded

Thanks! We have been a MB customer since many years ago. My husband and I are very happy with Mr. Ralph Perez's service and outstanding customer support. Thanks again ;)

September 30, 2020

Jose is a truly professional he takes so much pride his job along with the experience he has. It is always a pleasure to be taking care like he does, I will follow him wherever he goes. More

by Gbetancourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Sep 30, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad that Jose was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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