Mercedes-Benz of Coral Gables

The team is really great. For the second time Peter Warwar assisted me in buying a car, and he fully understands my needs and anticipates options. The whole team works great For the second time Peter Warwar assisted me in buying a car, and he fully understands my needs and anticipates options. The whole team works great. The showroom is nice, always with amenities, even the wait is never long, and of course very conveniently located for me More

Absolutely a must loved working with Senior Sales Executive Gustavo Guerra. I loved the way he was patient and thorough through the entire process. Mercedes-Benz of Coral Gables is the best place t Executive Gustavo Guerra. I loved the way he was patient and thorough through the entire process. Mercedes-Benz of Coral Gables is the best place to go highly recommended. They are very professional, kind and courteous. The Dream Group makes it a reality. Best wishes, Raciel Quintana More

Great experience with Senior Sales Executive Gustavo Guerra. Mr. Gus, super customer service, patient, attentiveness that he strive to make us comfortable and happy during our decision-making process. Guerra. Mr. Gus, super customer service, patient, attentiveness that he strive to make us comfortable and happy during our decision-making process. He was very personable and kind. Thank you for taking your time with us and making the entire process a memorable one. For sure, I will share this with all my friends and family. What an amazing experience at Mercedes-Benz, of Coral Gables. Suria Hidalgo More

Special thanks to Peter Warwar, very professional and patient, he stayed with us although it was really late at night untill he could get the best deal for us and attended all our requests, he helped us patient, he stayed with us although it was really late at night untill he could get the best deal for us and attended all our requests, he helped us in all possible ways, also thanks to the financer, he was very professional too, and full of knowledge, thank you Mercedes of Coral Gables, we love Mercedes-Benz. More

Excellent experience, I just finalized the purchase of my Mercedes-Benz CLE 450, I shopped for this car at three other Mercedes-Benz dealerships and got the best deal here at Mercedes Benz of Coral Gables. T Mercedes-Benz CLE 450, I shopped for this car at three other Mercedes-Benz dealerships and got the best deal here at Mercedes Benz of Coral Gables. Thanks to Senior Sales Executive Gus Guerra for making the negotiation and finalization of the deal such a pleasant experience( everything was done painlessly! I must say that the place to purchase all your vehicles is with Gus at Mercedes Benz of Coral Gables . All the best and thank you . Daniel Lamela More

I had the pleasure of interacting with an exceptional, Senior Sales Executive Gustavo Guerra, who demonstrated unparalleled, professionalism, politeness, and a genuinely helpful demeanor. His assistance w Senior Sales Executive Gustavo Guerra, who demonstrated unparalleled, professionalism, politeness, and a genuinely helpful demeanor. His assistance was instrumental, making the experience, notably positive a true asset to the organization and the entire team at Mercedes Benz of Coral Gables. Thank you amazing experience . Rafael Cordoba Jr. More

I have been buying Mercedes-Benz, for the longest and my go to professional is Mr. Gus Guerra. He’s always thorough , Transparent, with my deals and my family needs. Thank you, Gus and Mercedes Benz of C go to professional is Mr. Gus Guerra. He’s always thorough , Transparent, with my deals and my family needs. Thank you, Gus and Mercedes Benz of Coral Gables impeccable treatment . Rafael Cordoba Sr. More

I had the most pleasant experience at Mercedes-Benz of Coral Gables ,Thanks to Senior Sales Executive Gustavo Guerra with his authentic and professional Sales technique. He’s truly one of a kind also hi Coral Gables ,Thanks to Senior Sales Executive Gustavo Guerra with his authentic and professional Sales technique. He’s truly one of a kind also his transparency is his best trait and mannerism. I left so happy with my new car. Specially, after having the worst experiences and other dealerships in Florida. Gus truly made it up to me with his exceptional caring treatment. I highly recommend Gus and Mercedes Benz of Coral Gables. Thank you. !! All the best ! Isabel Grimon More

I need to preface this review by saying I have been a loyal fan and customer of Mercedes-Benz since 2012. My journey with the brand began at Mercedes-Benz of Coral Gables when I first laid eyes on the st loyal fan and customer of Mercedes-Benz since 2012. My journey with the brand began at Mercedes-Benz of Coral Gables when I first laid eyes on the stunning C63 Black Series in Designo Diamond White Metallic. Since then, I've been nothing but LOYAL to Mercedes-Benz, Mercedes-AMG, AMG Academy, and the Mercedes-AMG Petronas Formula 1 Team. However, my recent visit to this dealership was a huge disappointment. I went in with the expectation that my sales advisor of several years, Rene Garcia, would assist me in finding a new C-Class. Unfortunately, the experience was the complete opposite. Rene became defensive and impatient every time I wanted to see different C-Class specifications in person. He made several excuses about the time it would take to bring a model from another lot and continuously tried to divert my attention to a specific model that didn’t interest me. Overall, he seemed uninterested in helping me find an exterior/interior spec that I would genuinely enjoy. I tried to overlook his behavior, chalking it down to him possibly having a bad day. The situation escalated when I had a few questions about my current lease contract. I inquired about the current/future money factor, interest rates, and warranty. Instead of addressing my questions, Rene cut me off and bluntly stated that he wouldn’t discuss a contract he already closed. When I asked why not, he responded, "You're not even a finance guy. I'm not going to discuss numbers with someone that can't afford this car." This was the tipping point for me. I immediately went to the manager's office to report Rene's misconduct. Hector Brito and Nadir Khan were immensely helpful and supportive, but Rene Garcia's behavior was inexcusable and requires attention from human resources for further action. If an employee at my company spoke to one of my clients in this manner, that individual would face IMMEDIATE termination. This level of disrespect is unacceptable and tarnishes the reputation of a brand I have been so loyal to for years. I expect better from Mercedes-Benz. More

Jose from Mercedes-Benz of Coral Gables is a lifesaver! He is determined, intelligent, and can get any job done. Our Mercedes EQS was stuck in the Brickell City Center garage for 4 days, no tow-trucks were He is determined, intelligent, and can get any job done. Our Mercedes EQS was stuck in the Brickell City Center garage for 4 days, no tow-trucks were able to access it. But thanks to Jose’s resourcefulness and dedication our vehicle was successfully extracted from the second floor basement and safely delivered to the dealership. We are extremely satisfied with the level of service and highly recommend this dealership. More