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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,475 reviews
October 09, 2020
This was my first visit to Mercedes-Benz of Coral Gables. I was in need of scheduled maintenance and found the staff to be very professional and courteous, and the facility very well maintained. I was in need of scheduled maintenance and found the staff to be very professional and courteous, and the facility very well maintained. More
by Stephen C
Employees Worked With
Stephanie Segovia
October 09, 2020
Guillermo Requena in the service department was amazing, he was very understanding of my needs. Overall everyone was very welcoming and treated me very well. he was very understanding of my needs. Overall everyone was very welcoming and treated me very well. More
by Joaquin D Rodriguez
Employees Worked With
Guillermo Requena
October 08, 2020
Excellent service advisor. Forward thinking and makes certain I understand what is being done and why. Cannot ask for more from a service advisor. Thank you Jose! certain I understand what is being done and why. Cannot ask for more from a service advisor. Thank you Jose! More
by ernie_rojas
Employees Worked With
Jose Artiles
October 08, 2020
He us an outstanding service writer and asst manager. He has always been available and exceedingly knowledgable. He is the reason we continue to lease MB. has always been available and exceedingly knowledgable. He is the reason we continue to lease MB. More
by teachbone
Employees Worked With
October 08, 2020
Was well taken care and advised by Florian (Flo) Grandi I would certainly recommend him for any buying needs to you have at Mercedes-Benz of Coral Gables! Patient and knowledgeable are some of the qualities would certainly recommend him for any buying needs to you have at Mercedes-Benz of Coral Gables! Patient and knowledgeable are some of the qualities he displayed. More
by Lourdes Cardona
Employees Worked With
Florian (Flo) Grandi
October 07, 2020
Amazing road-side support and service at the dealership. Thank you Jose Artiles for your fine work and the quick turn-around yesterday at the store. Thank you Jose Artiles for your fine work and the quick turn-around yesterday at the store. More
by Mark Trowbridge
October 07, 2020
Jose thank you for your attention and service. I can highly recommend You because you are a very responsable and honest person. I can honestly say that you always give me the best service i get in miami highly recommend You because you are a very responsable and honest person. I can honestly say that you always give me the best service i get in miami More
by Gjk3000
Employees Worked With
Jose Artiles
October 06, 2020
Jose goes above and beyond before you can even formulate a request. He thinks about what you might need, he follows up promptly, and he balances transparency with professionalism in a truly impressive way. a request. He thinks about what you might need, he follows up promptly, and he balances transparency with professionalism in a truly impressive way. Truly night and day from some of the much more stressful encounters I've had over the years there. If Jose is the standard you're using to calibrate your new hires, you can't be stopped! ♥️ More
by Jasmine
Employees Worked With
Jose Artiles
October 05, 2020
Jose is the best, he answered all my questions and concerns, truly the best! My car was due for service and I got my car super fast, didnt have to wait long at all, excellent service!! concerns, truly the best! My car was due for service and I got my car super fast, didnt have to wait long at all, excellent service!! More
by Tomas Alvarez
Employees Worked With
Jose Artiles
