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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

October 15, 2020

Service advisor was amazing! He was extremely helpful. Kept us informed throughout the process. He stayed late to locate a part we needed in order to complete our service. He went above and beyond!! More

by kbkidzdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Oct 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 14, 2020

Always has treated me excellent. Extremely professional, goes out of his way to meet my needs. Its one of the reasons I continue to buy the Mercedes brand. More

by angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 14, 2020

Excellent service. Never a complaint with him. Always on time. Always listen to the customer. Always kept you informed. Always he does the extra step for the customer. More

by g.roa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 14, 2020

Thanks to Dave my car is always serviced on time and fast. Mercedes-Benz is my favorite .and they returned my car clean inside and out.thanks Dave for your professional service.... More

by Edith Arciniegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Woodbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Steip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Edith, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 14, 2020

Jose is wonderful to work with! He’s very honest, attentive, and personable! He really cares about his clients needs when it comes to the servicing of your vehicle. More

by Alexander
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Alexander, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose, here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 13, 2020

Always willing to help. Very respectful and professional. Knowledgeable and great customer service skills. I highly recommend Frankie to others. Thank you for always being there for the customers. More

by Dorin71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Frankie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 13, 2020

Always willing to help and get the job right. He has taken much care of my cars for many years now. Me and my wife are very pleased. More

by Erictorano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your review! It's wonderful to hear that our team has provided consistently great service throughout the years. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 10, 2020

Excellent customer service. Rene and Frankie are exceptional and go above and beyond to make sure that we are taken care of at all times. More

by Michael S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Rodriguez
Oct 10, 2020 -

Mercedes-Benz of Coral Gables responded

Michael, thank you so much for choosing Mercedes-Benz of Coral Gables! Please don't hesitate to let us know if we can be of any more assistance. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

October 09, 2020

Very courteous professional and seems like a really nice person He provided accurate time line when car would be done so I was not disappointed More

by Shayna
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 09, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Shayna, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 09, 2020

I took my car for service. Working with Marcos makes the whole process easy. He is informative and honest about the work that will be done to my car. You can always count on him to be in and out with no pro More

by Bjmarcelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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