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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

October 22, 2020

Excellent service in every way, but particularly the service provided by Aldo Guerra, our service representative and the gentlemen at the "loaner counter". I have been purchasing and leasing cars at thi More

by john oramas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franz Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Mercedes-Benz of Coral Gables responded

Congratulations on your new vehicle! We are so glad that Franz and Aldo had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

October 22, 2020

Tony Fuentes in the service department is the best in this dealership in Coral Gables. Need to improve the service in the cashier deptarment after 6pm, there is only one person in that department at tha More

by martal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Oct 23, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

October 22, 2020

There on time with her appointments and they are reliable and very professional!!!! Jose Artiles knows his stuff and gets the work done properly and promptly !!! More

by docmontoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 23, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 22, 2020

Jose delivered exceptional customer service by not only helping me get serviced quickly but also checking to verify the repair was done correctly and that I was fully satisfied. More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 23, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Dennis, for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad that Jose was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 22, 2020

Muy feliz con mi carro , agradecida y complacida con el servicio que me ofertó mi vendedor favorito nadir , una linda experiencia y sobre todo muy rápido la estancia en el dealer y salir complacida a la More

by Viviana mercedes coralgables
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 23, 2020 -

Mercedes-Benz of Coral Gables responded

Viviana, thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 21, 2020

Superb Service Care! Mrs. Segovia showed continuous professional & very efficient care for our 650i Mercedes Benz! I strongly commend her services to continue protecting our investment to be the best p More

by monroigr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JRod, David Delgado, Stephanie Segovia
Oct 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 19, 2020

I was taken right on time. Mr Fuentes promised my car would be finished quickly and it was. The service department even washed the car Everyone was very careful health wise More

by leslee Emmett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Oct 19, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 18, 2020

Every thing is always timely and great. Staff are very professional. Byron goes above and beyond to make the experience stress free. The facility is always welcoming. More

by Hedieh
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you again for choosing Mercedes-Benz of Coral Gables. We appreciate your kind words for Byron and look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 17, 2020

Overall experience was excellent. Valentin helped as soon as I got there. The loaner process was fast and I was out of there in no time. My car was ready the same day. Picking up my vehicle was smooth and al More

by EECABRERA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Valentin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 16, 2020

Florian is extremely knowledgeable, professional and honest! He took his time to explain every detail and made sure everything was to my liking and correct. More

by Kaplan0827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Oct 18, 2020 -

Mercedes-Benz of Coral Gables responded

Congratulations on your new vehicle! We are so glad that Florian had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

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