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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

October 27, 2020

Very positive experience. Courteous, timely, efficient. Rosie is helpful and good at continuing communication. I would recommend this dealership. I’ve had a good experience with the sales department as wel More

by Richard
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Richard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 26, 2020

Without a doubt, Jose is my go to adviser for my MB GLE 350. He is very knowledgeable, up front and always available to answer any questions I have. I am very happy with his service and highly recommend hi More

by cdelaflor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 26, 2020 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 25, 2020

From the moment I met with the service writer until I picked up the vehicle yesterday, the experience was extremely professional, helpful and superb. When I picked up the vehicle I mentioned to the perso More

by lkatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 25, 2020

My experience with Mercedes - Benz of Coral Gables was excellent !!! Tony Fuentes is very friendly and attentive. He is very professional and always takes care of my car. Thanks Tony More

by camincha1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Oct 25, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 24, 2020

I can always rely on Jose to provide not only great service, but is always honest and great at explaining what service is needed. I’ve been with Mercedes for only two years, and thanks to Jose, it’s be More

by knortiz6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 25, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 24, 2020

It was simply exceptional from beginning to end. Thanks to each and every individual that took out the time and effort to assist me. Know it was greatly appreciated. More

by smgavins2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rabassa , Phil Leite, Luis Soto, Jose Artiles
Oct 25, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

October 23, 2020

Jose Artiles was excellent,, he was very professional, explained everything very well, courteous, , attentive, caring and he makes sure the client is first , just outstanding. Thanks Jose More

by edsotoed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 25, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and the rest of our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 23, 2020

Jose is always there to help. Over the years he has become a trusted advisor and a friend that is just one phone call away. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 25, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear, Dan, that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 23, 2020

Peter made this an easy an painless purchase! Very fair on price, listened to our needs and concerns. Gave a terrific tutorial on the many awesome functions this Mercedes offers. Very happy with this exp More

by Lgkeesee
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Peter had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

October 22, 2020

Jose rocks, thank you for taking care of my car immediately. Always nice to have a reliable service center for my pride and joy. thank you. More

by ibargueira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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