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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,499 reviews
November 18, 2020
Once of the best service men available. Always reliable always does the most he can to provide excellent service in a timely matter. If it weren’t for Jose I honestly would’ve switched brands by now but al always does the most he can to provide excellent service in a timely matter. If it weren’t for Jose I honestly would’ve switched brands by now but always having Jose as my service advisor I know I’m getting the best deal and service possible More
by miguelangon23
Employees Worked With
Jose Artiles
November 17, 2020
Guillermo Requena has been my service advisor for years. He is polite, professional, trustworthy and customer service oriented. In addition, Guillermo has an outstanding knowledge of Mercedes Benz vehicles. He is polite, professional, trustworthy and customer service oriented. In addition, Guillermo has an outstanding knowledge of Mercedes Benz vehicles. My family and I trust his advice in the service and repair of our MB cars. He is always eager to assist us in every way possible, and makes every one of our visits to the dealership a pleasant one. We strongly believe the Guillermo is a GREAT ASSET to Mercedes Benz of Coral Gables, and an outstanding AMBASSADOR for the Mercedes Benz brand. More
by Juan R. Rivera
Employees Worked With
Guillermo Requena
November 17, 2020
Jose Artiles and his team at Mercedes Benz of Coral Gables has always provided an outstanding service experience. The best service advisor in Miami area and reliable group of professionals Gables has always provided an outstanding service experience. The best service advisor in Miami area and reliable group of professionals More
by Marcos Nacach
Employees Worked With
Jose Artiles
November 17, 2020
Excellent customer service and attention throughout the dealership. Franz is a amazing person whom I know for 20 years. I consider Franz my friend. I will be a customer for life. dealership. Franz is a amazing person whom I know for 20 years. I consider Franz my friend. I will be a customer for life. More
by Pedromoreno13
Employees Worked With
November 17, 2020
Very pleased with the customer service of Jose Artiles. Always goes the extra mile to make sure I’m a happy customer. Five stars. Recommended. Always goes the extra mile to make sure I’m a happy customer. Five stars. Recommended. More
by barbibaires
Employees Worked With
Jose Artiles
November 16, 2020
Jose Artilles is amazing... I got in the car this morning and it said that my battery needed to be checked so I drove up to Mercedes without an appointment and Jose took me in two seconds and took care of th and it said that my battery needed to be checked so I drove up to Mercedes without an appointment and Jose took me in two seconds and took care of the problem!!!! You can’t get better service!!!! More
by docmontoya
Employees Worked With
Jose Artiles
November 14, 2020
Efficient, timely, and very friendly staff. Place is clean, and amenities are nice, great coffee machine, delicious sweets, and nice staff. We love visiting this place. clean, and amenities are nice, great coffee machine, delicious sweets, and nice staff. We love visiting this place. More
by villa_jaime
Employees Worked With
Guillermo Requena
November 14, 2020
My service advisor Frankie is always very professional and polite. Service was performed fast and efficient. Minimum wait time for pick up the car and retirn loaner. and polite. Service was performed fast and efficient. Minimum wait time for pick up the car and retirn loaner. More
by annete d
Employees Worked With
November 13, 2020
It has been our pleasure to work with Guillermo Requena, as his customer service and dedication to making sure we receive the best service is highly valued by my family and I. There has not been one occasio as his customer service and dedication to making sure we receive the best service is highly valued by my family and I. There has not been one occasion where we have received anything less than the best with detailed information educating us on the incredible brand of Mercedes Benz More
by Captainangelluis
Employees Worked With
Guillermo Requena
