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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

November 12, 2020

Guillermo is the reason I keep on coming back to service my car at the Coral Gables dealership. His attention to details, professionalism and customer service are simply superb. I most certainly would conti More

by Galina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Galina! We are very happy Guillermo provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 11, 2020

Highly recommend Peter Warwar! It was an amazing experience, 10/10, turning in my leased car and getting a new car with him. He is very professional, knowledgeable and detail oriented. Will be back More

by Nata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Nata, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Peter here at Mercedes-Benz of Coral Gables. Congratulations on your new vehicle! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

November 11, 2020

Jose has been taking care of my Mercedes for several years. He has always been willing to provide me with the best customer service with efficiency and smiling. He has completed the works in the est More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 11, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad to hear that Jose and our team were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 11, 2020

Of great help, always goes above and beyond to make sure the job gets done . Checks in to follow up, would definitely recommend that you request Jose :) More

by Jasmine
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 11, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Jasmine, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 11, 2020

Un servicio excelente muy profesional a tiempo y sobretodo te hacen sentir como família no como cliente le doy 5 estrellas porque no hay mas, lo recomiendo. More

by aurquiola62
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 11, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Guillermo and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 11, 2020

Great service from Mercedes Benz of Coral Gables. Special thanks to my advisor, Dave Gossett, who knowing I was concerned about the risk of Covid, greeted me at the door. He was punctual with the r More

by sandra.heros.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear, Sandra, that Dave was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 10, 2020

Guillermo is always courteous and more importantly aware and knowledgeable of my issues with my Mercedes S350. He genuinely follows up and keeps me appraised throughout the inspection and needed work. Th More

by smuir61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zorin and the shop personnelnd the are awasome!, Guillermo Requena
Nov 10, 2020 -

Mercedes-Benz of Coral Gables responded

Hello Steve, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Guillermo here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 09, 2020

2014-2017-2020 Three Mercedes benz always with the BEST dealer and the BEST salesman Peter Warwar the best word to describe EXCELLENCE.. all the process More

by Antonio J Guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rabassa
Nov 09, 2020 -

Mercedes-Benz of Coral Gables responded

Antonio, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your latest new car! We appreciate you being a loyal 2014-2020 customer! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

November 08, 2020

From the time I got there, everyone was very friendly, cordial, and very helpful. Everyone knew what to do and were ready to serve me. More

by nani1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Mercedes-Benz of Coral Gables responded

Nani, Thank you for your business and this review. We're happy to hear Dave and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 06, 2020

BEST SERVICE EVER!! Jose is AMAZING! He always helps me right away when I have an emergency with a flat or if something is wrong with my car. I wouldn’t want to work with anyone else. Thank you Jose!! More

by irgjanelleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 06, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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