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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,498 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,498 reviews

November 25, 2020

José is always attentive OG my service needs and how’s above and beyond to make sure I drive away safely on the road. I More

by Jenni1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
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Nov 28, 2020 -

Mercedes-Benz of Coral Gables responded

Jenni, thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Jose and the team were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 24, 2020

Tony is always very helpful, efficient and sweet. I have now known him for over 5 years and it is always a pleasure working with him! More

by cblobon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
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Nov 24, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you so much for your kind words regarding working with Tony on your recent visit, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 24, 2020

Excelente atención. Muy amable. Servicio de 5 estrellas Una persona respetuoso. Agradable. Conoce su trabajo y siempre está pendiente de sus clientes y de dar el mejor servicio More

by conchymelillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
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Nov 24, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for this five-star review! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 24, 2020

Jose Artiles is the most efficient service advisor in MB coral gables. Highly recommended. No matter how busy he is, he always makes time for you and listens to all your car needs. Superb fast turnaround a More

by Flejarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Nov 24, 2020 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose has met your expectations, over the years. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 23, 2020

Tony Fuentes has always been very attentive ready to solve any problem He is reliable friendly and excellent as an advisor as well as a human being More

by yogini910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Report | Print
Nov 23, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Tony and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 21, 2020

Guillermo is always ready to help. He has been extraordinarily accommodating to my crazy schedule as a surgeon. Makes my visit so much easier and expedites all the transactions. Great service ever More

by mpayareslizano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
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Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 21, 2020

As usual, the service at Mercedes Benz of Coral Gables is excellent. Everyone goes above and beyond to make sure you’re satisfied with your service. More

by hIfive13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 21, 2020

Mr. Artiles was extremely cordial, ready to help and dependable. Great communication was key! Experience was exactly what one could have expected from Mercedes Benz. More

by Mr.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 20, 2020

Jose once again provided the best service yet. He is quick with his work and will get you in and out. Thank you Jose for always providing great service!! More

by irgjanelleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Nov 20, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Jose and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 20, 2020

Jose es una persona muy dedicado y con una inteligencia súper grande. Siempre está listo para oír llas necesidades en una forma que uno se siente que estás con tu familia Jose es un hombre muy paciente More

by Alejandraindesign
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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