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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

November 24, 2020

Jose Artiles is the most efficient service advisor in MB coral gables. Highly recommended. No matter how busy he is, he always makes time for you and listens to all your car needs. Superb fast turnaround a More

by Flejarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
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Nov 24, 2020 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose has met your expectations, over the years. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 23, 2020

Tony Fuentes has always been very attentive ready to solve any problem He is reliable friendly and excellent as an advisor as well as a human being More

by yogini910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
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Nov 23, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Tony and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 21, 2020

As usual, the service at Mercedes Benz of Coral Gables is excellent. Everyone goes above and beyond to make sure you’re satisfied with your service. More

by hIfive13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 21, 2020

Mr. Artiles was extremely cordial, ready to help and dependable. Great communication was key! Experience was exactly what one could have expected from Mercedes Benz. More

by Mr.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 21, 2020

Guillermo is always ready to help. He has been extraordinarily accommodating to my crazy schedule as a surgeon. Makes my visit so much easier and expedites all the transactions. Great service ever More

by mpayareslizano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
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Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 20, 2020

Tony is super excellent. He is very knowledgeable, professional, helpful and a gentleman. We live very close to Mercedes, Cutler Bay, and we go all the way to Coral Gables because of people like Tony. More

by M.Hurtado
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Fuentes
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Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 20, 2020

How extraordinary JOSE ARTILES...u don't find this in the auto service department thank u blessings r required..him him...super ratings for him More

by Ogbesa007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 12, 2021 -

Ogbesa007 responded

José is ONE n only...if that means ONE of a kind..so be it...super best...thanks

November 20, 2020

Jose once again provided the best service yet. He is quick with his work and will get you in and out. Thank you Jose for always providing great service!! More

by irgjanelleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Nov 20, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Jose and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 20, 2020

Jose es una persona muy dedicado y con una inteligencia súper grande. Siempre está listo para oír llas necesidades en una forma que uno se siente que estás con tu familia Jose es un hombre muy paciente More

by Alejandraindesign
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Report | Print
Nov 22, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 19, 2020

Dave Gossett is the best!!. I just moved to Miami from New York and Dave made the process to service my Car very easy and informative. Service was excellent! More

by Hansel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2020 -

Mercedes-Benz of Coral Gables responded

Hansel, We are very happy to hear Dave provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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