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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

November 27, 2020

Guillermo is my service professional at Mercedes-Benz. Whenever I’ve had a concern regarding my car I’ve contacted him and he has taken care of me and my car effectively efficiently and in a friendly mann More

by philipp77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 28, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, it's great to hear that Guillermo has been so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 26, 2020

Stephanie was excellent, found the issues and fixed the problem. My car was ready for pickup right on time. The car wash is always appreciated More

by Swexler123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
Nov 28, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stephanie and the team, and we look forward to working with you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 26, 2020

WHERE TO BEGIN! George Ciorobea and Rene Rodriguez the best. It's like being with family or friends that is the way they make you feel. Before joining Mercedes Benz I did not look forward to the idea of c More

by Angela Ritter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Fuentes, Rene Rodriguez
Nov 28, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Angela, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

November 25, 2020

Excellent Excellent service and help !!! I have no Excellent Excellent service and help !!! I have no appointment and he take good care of me in record service time. Like previous service he is allw More

by peterkury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 25, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Peter! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 25, 2020

Jose was very professional and took care of all my issues. He made my visit hassle free and pleasant. If I ever need anything done to my car I would come back here again. More

by Monicap23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 25, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Monica, for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 25, 2020

Awesome service ! Jose always comes through with friendly service and a job well done! I will definitely always be coming back to him whenever I need to get anything done well! More

by n.garcia10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 28, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Jose! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 25, 2020

Jose is a very nice guy. he can resolve any problem you might have. Very educated and i highly recomend him. Definitely he Is the best one on coral gables mercedes benz customer service. More

by Gjk3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 28, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 25, 2020

José is always attentive OG my service needs and how’s above and beyond to make sure I drive away safely on the road. I More

by Jenni1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 28, 2020 -

Mercedes-Benz of Coral Gables responded

Jenni, thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Jose and the team were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 24, 2020

Tony is always very helpful, efficient and sweet. I have now known him for over 5 years and it is always a pleasure working with him! More

by cblobon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Nov 24, 2020 -

Mercedes-Benz of Coral Gables responded

Hello, Thank you so much for your kind words regarding working with Tony on your recent visit, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 24, 2020

Excelente atención. Muy amable. Servicio de 5 estrellas Una persona respetuoso. Agradable. Conoce su trabajo y siempre está pendiente de sus clientes y de dar el mejor servicio More

by conchymelillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 24, 2020 -

Mercedes-Benz of Coral Gables responded

We are very happy that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for this five-star review! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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