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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,427 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,427 reviews

November 17, 2020

Jose Artiles and his team at Mercedes Benz of Coral Gables has always provided an outstanding service experience. The best service advisor in Miami area and reliable group of professionals More

by Marcos Nacach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 17, 2020 -

Mercedes-Benz of Coral Gables responded

Marcos, Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 17, 2020

Excellent customer service and attention throughout the dealership. Franz is a amazing person whom I know for 20 years. I consider Franz my friend. I will be a customer for life. More

by Pedromoreno13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franz Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Mercedes-Benz of Coral Gables responded

Pedro, Congratulations on your new vehicle! We are so glad that Franz had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

November 17, 2020

Very pleased with the customer service of Jose Artiles. Always goes the extra mile to make sure I’m a happy customer. Five stars. Recommended. More

by barbibaires
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 17, 2020 -

Mercedes-Benz of Coral Gables responded

Barbi, Thank you so much for your kind words regarding working with Jose, and for taking the time to leave us this wonderful 5-star feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 16, 2020

Jose Artilles is amazing... I got in the car this morning and it said that my battery needed to be checked so I drove up to Mercedes without an appointment and Jose took me in two seconds and took care of th More

by docmontoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 16, 2020 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Jose here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 14, 2020

Efficient, timely, and very friendly staff. Place is clean, and amenities are nice, great coffee machine, delicious sweets, and nice staff. We love visiting this place. More

by villa_jaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 14, 2020

My service advisor Frankie is always very professional and polite. Service was performed fast and efficient. Minimum wait time for pick up the car and retirn loaner. More

by annete d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Frankie here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 13, 2020

Excellent service thank you to thr mercedes benz of coral gsbles team and jose artiles kepp up the good work thanks exeptional.see you next bisot More

by Rarod56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words for Jose and the service team. We appreciate you taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 13, 2020

It has been our pleasure to work with Guillermo Requena, as his customer service and dedication to making sure we receive the best service is highly valued by my family and I. There has not been one occasio More

by Captainangelluis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 13, 2020 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority so we are happy to hear that Guillermo met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 13, 2020

Jose was amazing!! He is very friendly, efficient, and helped me with everything I needed. He makes it very easy. I would recommend him to anyone. Does a great job! More

by Bryannadaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 13, 2020

Excellent customer service ,outstanding why of explaining everything I really appreciate how efficient and the attention to detail Mr Artiles has with his customers he is one of a kind More

by Rickymana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 13, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Jose Artiles had the opportunity to work with you to make your experience with us a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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