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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,342 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,342 reviews

October 08, 2020

He us an outstanding service writer and asst manager. He has always been available and exceedingly knowledgable. He is the reason we continue to lease MB. More

by teachbone
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 08, 2020

I took my car for service. Working with Marcos makes the whole process easy. He is informative and honest about the work that will be done to my car. You can always count on him to be in and out with no pro More

by Bjmarcelin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 07, 2020

Amazing road-side support and service at the dealership. Thank you Jose Artiles for your fine work and the quick turn-around yesterday at the store. More

by Mark Trowbridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Corso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Artiles
Oct 07, 2020 -

Mercedes-Benz of Coral Gables responded

Hi Mark, It's fantastic to hear that Jose provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

October 07, 2020

Was well taken care and advised by Florian (Flo) Grandi I would certainly recommend him for any buying needs to you have at Mercedes-Benz of Coral Gables! Patient and knowledgeable are some of the qualities More

by Lourdes Cardona
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Oct 08, 2020 -

Mercedes-Benz of Coral Gables responded

Lourdes, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

October 07, 2020

Jose thank you for your attention and service. I can highly recommend You because you are a very responsable and honest person. I can honestly say that you always give me the best service i get in miami More

by Gjk3000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 08, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jose here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 06, 2020

Jose goes above and beyond before you can even formulate a request. He thinks about what you might need, he follows up promptly, and he balances transparency with professionalism in a truly impressive way. More

by Jasmine
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 07, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your business, Jasmine, and this review. We're happy to hear Jose was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 05, 2020

Jose is the best, he answered all my questions and concerns, truly the best! My car was due for service and I got my car super fast, didnt have to wait long at all, excellent service!! More

by Tomas Alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 05, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you, Tomas, for the kind words for Joes and the rest of our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 03, 2020

Jose is the BEST!! service representative of MB of CG. He is very professional and his customer service is excellent. I feel as a VIP customer. He make me feel as being at home. More

by Yoyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 04, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 03, 2020

Mr. Artiles is an excellent service advisor. He takes care of the customer from the beginning to the end. He is knowledgeable, courteous and kind. He is a good asset to MBenz of Coral Gable. More

by Oibarra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 04, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 01, 2020

Jose is a great asset to the mercedes benz service dept. He is always helpful and kind. He makes the customers feel at ease. Thank you More

by Cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 02, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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