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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

January 21, 2021

Rosie is available and she resolve all my needs to take my car for service, she is very accesible Rosie send some one for my car and in the same they they bring it to me, impecable. More

by skyprim3401
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie and our team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

January 21, 2021

I took my car in on an emergency tire problem. Byron helped me quickly, courteously, and professionally resolve the problem which was covered under my tire and wheel protection plan. More

by areyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your feedback and kind words for Byron! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

January 20, 2021

Marcos ALWAYS makes any trip to the dealership easy and pleasant. Having him to maintain my car year after year makes care of our family cars effortless. Marcos has serviced our family cars over the past More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2021 -

Mercedes-Benz of Coral Gables responded

Diana, We are very happy to have provided you with such a positive experience working with Marcos! We have been very lucky to have hin with us for 20 years! We sincerely value your business and look forward to your next visit. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

January 19, 2021

Jose was great very professional and courteous. I have gone to Jose for a long time and I 100% recommend doing business with him He genuinely cares for his customers. MB Coral Gables. is also a great de More

by murat.kiral
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jan 19, 2021 -

Mercedes-Benz of Coral Gables responded

Kiral, Thank you so much for your kind words regarding your recent experience working with Jose, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

January 19, 2021

Extremely satisfied to have service my GLE 350 with Jose. He is very knowledgeable, proactive and outstanding at client relationships. I will highly recommend him! More

by cdelaflor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jan 19, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! Jose and our team sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

January 17, 2021

As always service was excellent. From the moment we took the car in service was amazing. Everyone’s very professional. Thanks to Dave Gosset for making the experience truly pleasant. More

by vvruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Dave. We're glad to hear he delivered such a great experience! We appreciate your five-star review! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

January 15, 2021

Excellent and fast service. Valentin Sanchez is extremely helpful and very friendly. The service visit was completed in just a few hours. I was provided with a free loaner. More

by Ucara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franz Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Valentin and the rest of our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

January 15, 2021

Jose Artiles is a nice and very helpful gentleman. I appreciate all the help he has provided me thought the years of been a Mercedes Benz customer. More

by Katerine.lorie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jan 17, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear, Katerine, that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

January 14, 2021

Wonderful stop and Go with the service rep. Out side in the drive thru lame. Did not need to get out of my car. Could not been easier.. More

by Art 450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your kind words for our team. We appreciate your business and look forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

January 14, 2021

I recently bought a car from this dealership. Peter Warwar was the sales representative. I can't say enough about the service that he provided, before and after the sale. He is knowledgeable and extr More

by pjjam
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2021 -

Mercedes-Benz of Coral Gables responded

It's fantastic to hear that Peter provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

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