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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,499 reviews
February 07, 2021
I got a nail in my tire friday afternoon. I brought it by and the place was slamming on friday afternoon. Did they make me wait? nope. Lorena took a picture of the damage and sent me on my way. She got the p and the place was slamming on friday afternoon. Did they make me wait? nope. Lorena took a picture of the damage and sent me on my way. She got the pics to Valentin who got the paperwork started. They did not have my tire but my service advisor valentin moved heaven and earth to get me a replacement the next morning and got it swapped out quickly for a minimal cost (thank you tire insurance!). Great job and Great hustle mercedes benz coral gables! These guys are serious about customer service. I will not take my car anywhere else. More
by jdiaz
February 06, 2021
Great salesman and very helpful with the whole process. Everything went very smooth and he had a great attention to detail and costumer satisfaction. Thank you for everything! Everything went very smooth and he had a great attention to detail and costumer satisfaction. Thank you for everything! More
by Gus18
February 06, 2021
1st!!!Let Me Say I Arrived at 7:00am Saturday morning 1st!!! Let Me Say I Arrived at 7:00am Saturday morning and From The first introduction Every Single Advisor was Amazing!!! I was Awarded Valentin 1st!!! Let Me Say I Arrived at 7:00am Saturday morning and From The first introduction Every Single Advisor was Amazing!!! I was Awarded Valentin A gentleman who proceeded to Recognize and Accept Me As A Person instead of seeing Color. Valentin was kind And Extremely Perfect as He gave me Exceptional Excellent Customer Service and Kindness. I will from Now on Be Client of Your Firm. Valentin made my Day. He is a professional!!! What’s more A KindCaring and Brilliant with knowledge of Service. I can only my Thanks to Him and All Service Staff . They made me Feel like AKing!! Thank you to you All Dr Arnold Nicholson More
by docniko.md
Employees Worked With
February 06, 2021
Taking the car every time for service it absolutely wonderful experience everything is coordinate so well with my service advisor Valentin he is the best!! And everyone there is amazing! Thank you! wonderful experience everything is coordinate so well with my service advisor Valentin he is the best!! And everyone there is amazing! Thank you! More
by estrella
Employees Worked With
Valentí , Phil Leite, Luis Soto
February 05, 2021
Pretty easy: after 10 years of leasing the E 63, I finally bought the car. Thanks as always to the first class team of Peter Warwar and the crew over at MB Coral Gables...they cannot make it easier to finally bought the car. Thanks as always to the first class team of Peter Warwar and the crew over at MB Coral Gables...they cannot make it easier to pull the trigger and get the deal done to allow me to enjoy my favorite car! More
by pinecrestpt
February 05, 2021
Incredible service from Jose Artiles of Mercedes Benz of Coral Cables. I recommend him to all. I never received this type of service from Mercedes of Miami Coral Cables. I recommend him to all. I never received this type of service from Mercedes of Miami More
by dmw58
Employees Worked With
Lorena Renteria-Hernandez, Jose Artiles
February 03, 2021
Alex Morales was a great service rep. However, I had issues with the loaner vehicle - there was a miscommunication and error in the system causing me to be charged the wrong amount. I addressed the issu issues with the loaner vehicle - there was a miscommunication and error in the system causing me to be charged the wrong amount. I addressed the issue and it was immediately corrected by Shamir and Alex. Detailing of the cars needs to be better. More
by Seigryd
Employees Worked With
February 03, 2021
Byron Soler took excellent care of us! We have bought a number of cars from Bob Anderson and think very highly of him and your dealership. number of cars from Bob Anderson and think very highly of him and your dealership. More
by bstrickroot
Employees Worked With
February 02, 2021
Thanks David Gossett for excellent outstanding service!! His dedication, caring and attention to detail in maintenance of my car is very much appreciated. David is very professional and always willing to a His dedication, caring and attention to detail in maintenance of my car is very much appreciated. David is very professional and always willing to assist. More
by mlee-keow
Employees Worked With
