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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

March 17, 2021

La atención fue excelente muy atentos y serviciales no dudaría en recomendar este dealer y muy particularmente me asistió José Artiles excelente empleado al igual que su jefe estoy muy agradecida con su t More

by Dalmirall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Mar 18, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience working with Jose here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 17, 2021

Mr. Warwar was a true professional. He was very attentive and took the time to understand what I was looking for in a car. He stayed in touch and delivered exactly what I wanted in record time. He More

by Samira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Mercedes-Benz of Coral Gables responded

Samira, Thank you so much for your excellent review! We are so glad that Peter had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

March 16, 2021

Everything was done within the time frame promised. As usual Tony Fuentes processed me nearly as soon as I arrived. The young man that gave me my car back was super professional and an extremely upbeat a More

by Iceman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Mar 16, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Tony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 14, 2021

As a dealership, I am very satisfied. It clearly appears that their customer is their #1 priority. I had the pleasure of dealing with Frankie Cao. While MB claims "the best or nothing" I sincerely believe t More

by pay6bucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Frankie and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 12, 2021

Always a great experience bringing my Mercedez GLE 350 to Jose for service or parts! Again, thank you Jose for your hard work and dedication! More

by cdelaflor
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Mar 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for leaving this wonderful feedback for Jose! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 12, 2021

Tony is great with his clients! I always go to him for my service needs. Mercedes Benz of Coral Gables has excellent service. I highly recommend! More

by l.fontenot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Mar 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that you found your experience working with Tony to be a positive one here at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 11, 2021

José Artides is very professional. He is always on time and knows his job really well. He is very polite and keep the customer inform of the job progress. More

by Rosa Medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Mar 11, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Jose. We're glad to hear he delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

Mar 11, 2021 -

Rosa Medina responded

I highly recommend Jose Artides as service advisor he is very professional and take cares of everything.

March 11, 2021

Peter was very helpful in my search fo a new car! He was so responsive and kind. He made the process easy and seamless. A very pleasurable experience. More

by lenamweeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Peter and our team, and we look forward to working with you again. Congratulations on your new vehicle, Lena! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

March 11, 2021

Frankie, my Service Advisor, is friendly and very professional. I'm always treated with respect by everyone. They don't even know that I own a Maybach V12 and and SL55 AMG. More

by desamgm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this great review with Frankie and our team. We appreciate your business here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 10, 2021

Mr. Jose Artiles provides outstanding customer service every visit. He is my “go-to” person for all my vehicle service needs. A big thank you to Jose for making the Mercedes experience truly exceptional! More

by eric.delara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Mar 10, 2021 -

Mercedes-Benz of Coral Gables responded

Eric, it's great to hear that Jose and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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