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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,475 reviews
March 24, 2021
David Gossen, amazing service advisor... attention to detail and always follow up to make sure customer in agreement with charges.. Handle insurance claims very well detail and always follow up to make sure customer in agreement with charges.. Handle insurance claims very well More
by fjgonzalez
March 24, 2021
Jose has been incredibly helpful and attentive to all services my car has needed. Always goes the extra mile to make sure I am satisfied with the work. For as long as I have my Mercedes, I will make sure services my car has needed. Always goes the extra mile to make sure I am satisfied with the work. For as long as I have my Mercedes, I will make sure he is my service advisor. More
by Mariapaba
Employees Worked With
Jose Artiles
March 23, 2021
If you’re taking your MB to Gables MB go see Guillermo, this guy will go above and beyond to get things done and exceed your expectations 👍🏻👍🏻💪🏻 this guy will go above and beyond to get things done and exceed your expectations 👍🏻👍🏻💪🏻 More
by JCisneros
Employees Worked With
Guillermo Requena
March 23, 2021
Mercedes Benz of Coral Gables places their customers first. They know what is important to keep their business successful, a happy client. Furthermore, if I had to select one person who goes above and first. They know what is important to keep their business successful, a happy client. Furthermore, if I had to select one person who goes above and beyond the call of duty is Marcos Gonzalez. He is the icing on the cake! More
by Oscar
Employees Worked With
Marcos Gonzalez
March 23, 2021
Great service! Freddy always addresses all my concerns and keeps me up to date on what is going on with my car. I have been to 2 other Mercedes dealers in Miami and none compare to the level of customer s and keeps me up to date on what is going on with my car. I have been to 2 other Mercedes dealers in Miami and none compare to the level of customer service and professionalism that you receive at Mercedes of Coral Gables. More
by AlexM
Employees Worked With
March 21, 2021
I am very impress with the quality of service at this location. I have not had a need to go anyplace else since this has to be the best service specially with Artiles who has been my service rep for year location. I have not had a need to go anyplace else since this has to be the best service specially with Artiles who has been my service rep for years now. More
by Gusgrundler
Employees Worked With
Jose Artiles
March 20, 2021
As great as ever!Jose Artiles is always on point. As great as ever! Jose Artiles is always on point. Accurate and factual with a very friendly approach. I will continue to service my 10 year old car As great as ever! Jose Artiles is always on point. Accurate and factual with a very friendly approach. I will continue to service my 10 year old car with you. More
by Cynthia & Gabriel Perez-Wils
Employees Worked With
Jose Artiles
March 18, 2021
Jose is always so knowledgeable and helpful with anything I need. Excellent service! The facility is kept very clean and everyone from the valet to the cashier are all very professional. I need. Excellent service! The facility is kept very clean and everyone from the valet to the cashier are all very professional. More
by Lisa W
Employees Worked With
Jose Artiles
March 17, 2021
I was literally blown away by the professionalism and personal care applied to my inquiry and repairs! Lorena is a true professional and a great person! personal care applied to my inquiry and repairs! Lorena is a true professional and a great person! More
by ArtEsq
Employees Worked With
Other Employees :
Lorena is a gem worth placing in a crown! Her customer service is remarkable, particularly compared to Braman dealerships
March 17, 2021
Peter Warwar Took his time and patience to show me several cars. After coming back a second time we finally got me a car that I want to thanks to all his help. several cars. After coming back a second time we finally got me a car that I want to thanks to all his help. More
by Scalese3
Employees Worked With
Other Employees :
David Delgado, Hector Brito, Lorena Renteria-Hernandez
