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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

April 04, 2021

Rick Vega, handled my transaction and delivery of my new E 350 perfectly, his knowledge, experience and review of all the new features was excellent, having acquired countless cars from Bill Ussery my fifth More

by Lorraine
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us, Lorraine. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Rick, and our team. We look forward to working with you again. Congratulations on your new E350, Lorraine! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

April 01, 2021

Jose Artilles always provide an expectacular customer service experience and always outstanding support . I really enjoy doing business with him . He always exceed my expectations More

by kemerpino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 02, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to leave us this fantastic review! We're looking forward to sharing this great five-star review with Jose and our team. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 31, 2021

Aldo Guerra was very helpful in arranging a smooth and quick service. In general the dealer has been always pretty good at service and quick at delivering the car. More

by dst63
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy Aldo provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 31, 2021

On time and always reliable. Loaner was ready and I really appreciate the work the service advisor always does. This is my 5th mercedes and I will continue using you More

by Greenway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 30, 2021

This is the 7th car we buy from this dealership. It’s always a pleasure. This time was the easiest and quickest purchase. My wife and I both have Covid so we had the car delivered to our home. As always More

by Hec1272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Manso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ariel met your expectations. We hope both you and your wife are feeling better. We thank you for being a loyal customer of ours, 7 vehicles purchased is the best compliment we could get! Thank you again for choosing Mercedes-Benz of Coral Gables, again! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

March 30, 2021

Good morning. I was very happy with the professionalism of Carlos Pereda and Leo Leandro. They really did everything to satisfy me. Best regards Valérie Berrebi More

by valberrebi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Léo Leandro
Mar 30, 2021 -

Mercedes-Benz of Coral Gables responded

Valerie, Thank you! Carlos and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

March 28, 2021

This dealership demonstrated professionalism, acted responsibly and is customer friendly, I would not hesitate to return to this dealership for all my service needs. Additionally, my wife's lease is ap More

by isaaclevy
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business, Isaac, and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 28, 2021

Frankie Cao always provide excellent service. Very professional. Extremely satisfied with the service provided. Always kept informed and service was provided fast and effective. Will continue to visit More

by Melybuzzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 27, 2021

Lorena is the best.We live in nyc and she always Lorena is the best. We live in nyc and she always accommodates us with our car. The level of service is unprecedented .we will definitely purchase ou More

by glenn roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Renteria-Hernandez
Mar 27, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate you! Thank you for the opportunity to help serve you. We are very happy to help when the time comes to purchase your new car!

March 27, 2021

Jose is great, always professional and courteous, I feel like a VIP when I bring my car in for service. I definitely recommend this dealership. More

by Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Mar 28, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear, Chip, that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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