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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

April 08, 2021

We are satisfied all time and Mr Artiles is very professional always , we recommend this agency to our families and friends , I wish a good day f/ us More

by Pfuen22343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 08, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate your business and Jose and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 08, 2021

Peter Warwar was our sales person and I’ve been shopping for a GLC 300 over a month, he was the most exceptional sales person I’ve ever met. He was fast, honest, to the point, no tricks no games, no unneces More

by sinemsuder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Mercedes-Benz of Coral Gables responded

Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Peter. Congratulations on your Mercedes GLC 300! We appreciate your review! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

April 07, 2021

I have expressed many times in the past Mr. Artiles professionalism, he is one of the the main reasons I bring my car here to Coral Gables Mercedez. More

by escobedogerardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 07, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Jose and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 07, 2021

Mr. Artiles has always been very helpful and attentive to my service needs.i remain a client of Mercedes because he is my advisor. The dealership is very lucky to have an employee of his caliber. More

by Salramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 07, 2021 -

Mercedes-Benz of Coral Gables responded

Sal, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Jose here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 07, 2021

Peter Warwar is the most amazing brand ambassador for your dealership and Mercedes Benz! He went above and beyond in every way to make sure our experience buying a car was smooth and a pleasure. He was More

by Jorge Köng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leandro Guidi
Apr 08, 2021 -

Mercedes-Benz of Coral Gables responded

It's fantastic to hear, Jorge, that Peter provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

April 06, 2021

I can’t think Peter enough for his exceptional customer service, his attention to details and his patience is unprecedented! He made sure that I didn’t make any haste decision that I would late regret. More

by Sash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Mercedes-Benz of Coral Gables responded

Congratulations on your new vehicle! Thank you for taking the time to share your thoughts on working with Peter. We're glad to hear we delivered such a great experience! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

April 05, 2021

Such a wonderful overall experience! Excellent customer service, efficient and super friendly! Highly recommend!! Will definitely be a returning customer! Car was ready and waiting for me at pickup! More

by aletaps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Apr 05, 2021 -

Mercedes-Benz of Coral Gables responded

We appreciate you taking the time to leave us this fantastic, five-star review. Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 05, 2021

Rich was amazing, he made the experience of the purchase very smooth and fun. I can tell he is very passionate about what he does. Thank you! More

by Yoel Sibadie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Martinez
Apr 05, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your experience with us, Yoel! We're happy to hear it went well with Rich here at Mercedes-Benz of Coral Gables. We truly appreciate your five-star feedback! Congratulations on your new purchase! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

April 04, 2021

At first there was an issue, but your great service team was able to resolve the issue to everyone satisfaction and the vehicle was service and ready in a timely manner. Thank you. More

by Aperez12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

April 04, 2021

Frankie Cao was on his mark. I came in with no appointment and he handled my service issue in no time at all. Great. Car was ready 3 hours later. Thanks MBCG! More

by rsnewman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Frankie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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