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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

April 20, 2021

Working with Valentine my service advisor was a absolute pleasure! Very happy with the service provided in getting my car fixed and done in a timely manner More

by Sboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Santalla
Apr 20, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Valentin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 20, 2021

Jose always helps me out super fast and i provides an excelent customer service i been with him for over 2yrs coulnd't be happier i recomend 100% More

by Mecosmokeshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 17, 2021

Dave Gossett has won us over for a lifetime. He is extremely focused, customer centric and genuinely understands my concerns on every service visit. He makes this process enjoyable and seamless. I c More

by the360creativegroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Dave! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

Apr 17, 2021 -

the360creativegroup responded

It’s my pleasure! Amazing work has to be recognized and appreciated so please make sure to congratulate Dave Gossett on his everyday commitment to excellence!

April 17, 2021

Peter Warwar and MB of CG always exceed my expectations!! It truly is a pleasure doing business with them. Peter is a true class act, with an incredible amount of knowledge and expertise. He makes the proces More

by anyelin.mesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Delgado
Apr 19, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Peter and our sales team here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

April 16, 2021

Excellent service, top notch service manager, Dave Gossett, I have complete trust in his/team's ability to make sure my car is safe and reliable. More

by pdcaccamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : schedulers are always welcoming and helpful
Apr 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your kind words for Dave and our service department. We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

April 16, 2021

Mercedes-Benz of Coral Gables is ALWAYS a pleasure to deal with. David Gossett always goes out of his way to address my concerns. He is patient and understanding and is able to answer all my questions. More

by Ajfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your wonderful review! We are glad that Dave and the team have provided you with such excellent customer service. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to seeing you again! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

April 16, 2021

Freddy Espinoza has been an amazing support. Disregarding that manufacturer did not take responsibility for the electronics, the dealership worked tirelessly to address problems and even sorted some! More

by Vaidas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Freddy Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Munoz
Apr 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are glad that Freddy was so helpful to you, and that you had a positive experience at our dealership. Please don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

April 15, 2021

As in the past opportunities, every time I had my MB serviced, the attention, the efficiency and the performance of the Service Dept and of Mr. Fuentes in particular are outstanding. More

by MB client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Apr 15, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to write this review and let us know how Tony and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

April 15, 2021

Marcos Gonzales has always been an excellent professional. Marcos and the Bill Ussery Service Dpt are two of the most importan reasons why I have repeat a MB SUV More

by claudiomazzei
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department, Claudio! We look forward to sharing your compliments with Marcos and our team. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 15, 2021

Sudden hiss, punctured tire, run flat kicks in... Panic! Called Mr. Artiles who had greatly helped us in the past and problem solved. Same day appointment plus maintenance in a quick, courteous visit. Thank More

by Mr.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Apr 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Jose and our team were able to help and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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