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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

April 26, 2021

Excellent service, outstanding. Marcos is great professional, very kind and friendly. The service was done very quickly and great quality. Car was return clean. Thank you More

by seroma2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! Marcos and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 25, 2021

My service Ambassador is exceptional. They always do a great job. I’m always confident that my car is at its optimum when it’s returned. More

by Girldebra
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 23, 2021

Buenas tardes, hoy nuestra visita por la Mercedes-BENZ fue excelente. El Sr. Florina Grandi muy atento, servicial y diligente. Muy bien informado y atento. More

by Anthonymadera19
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
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Apr 25, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts, Anthony, about your experience with Florina here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

April 23, 2021

Excellent service department! Byron Soler was so very helpful, polite and professional as were all the members of the team who helped during my visit. More

by msmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 23, 2021

Awesome service. Very friendly staff, well organized and clean environment. The staff works with the client in helping their needs and go above and beyond to help with all the requests. Frankie Cao my repre More

by Glendaf21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy Frankie provided you with such a positive experience! We sincerely value your business, Glenda, and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 21, 2021

Leasing my first Mercedes Benz with Peter Warwar and Mercedes Benz of Coral Gables was an amazing experience! Peter is extremely helpful, attentive and reliable. His professionalism and knowledge are un More

by aileen.suarez5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2021 -

Mercedes-Benz of Coral Gables responded

Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Aileen, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

April 20, 2021

Jose Artiles has always taken really good care of me. Tremendous customer service. Whenever I have issues with my car I always call him and he resolves the issue and is happy to do so. Definitely would r More

by nelsoneagle123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
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Apr 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Jose here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 20, 2021

Jose was great. Went in at 8:30am and was out by 9:45am Making the appointment was quite easy as well. Thank you, Steven More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
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Apr 20, 2021 -

Mercedes-Benz of Coral Gables responded

Steven, thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Jose and the team were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 20, 2021

Jose always goes up and beyond to make sure that I am happy and that the work gets done efficiently and quickly. Always the best service! More

by josefmysorewala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
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Apr 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your review and kind words for Jose. We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

April 20, 2021

My experience with Valentin has always been one of excellence. He is knowledgeable and always provides great customer service. His manager, Mike Munoz is also supportive and extremely experienced. More

by epizzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Valentin, Mike and our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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