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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

May 16, 2021

Great experience frank when above and beyond he was attentive and answer all my questions in the best way. Overall a great experience no complains More

by Marietta15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Marietta, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Frank to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

May 14, 2021

Jose provided superior service as always. He was helpful, efficient and a pleasure to work with. You have a good system and the staff are very customer oriented. More

by Dan McMurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 14, 2021 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose and the service team met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 13, 2021

Rick Vega is the best sales person at Mercedes Benz Coral Gables, extremely professional and very knowledgeable of his job. Good job Mr. Vega keep it up. More

by ricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Ricardo, and congratulations on your new vehicle! We are so glad that Rick had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

May 12, 2021

Thank you so much for your service. It was very fast and good service. I got a ride home as well. Thanks to Frankie Cao... More

by Thank you note
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Frankie and the team, and we look forward to working with you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 12, 2021

El señor Jose artiles es una de las persona ss más amable y servicial que he conocido en este dealer siempre generoso, paciente y gentil para responder todas mis inquietudes sobre mi carro,muchas gra More

by Alexei diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Alexei, it's great to hear that Jose was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 12, 2021

Jose is always available and assists until you are satisfied. Great person, friendly and very customer service oriented. Has great work quality and helps to ensure you are pleased at the end of the da More

by epnymia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Jose. We're glad to hear he delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 12, 2021

Great services, very attentive, always answered phone calls. Great customer services, good listening alwAys willing to help. I have been his customer over years and have no complaint More

by sami.logistics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 12, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to seeing you next time! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 12, 2021

José just the SUPER BEST...he's on q for service n advise..over all the very best...thanks..for taking care of one less head ache blessings More

by Ogbesa007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 12, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 12, 2021 -

Ogbesa007 responded

I'll be there...thanks in advance

May 11, 2021

Great service, always attentive, He has been taking care of us for the past 6 years and that’s why we keep on going back. More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
May 11, 2021 -

Mercedes-Benz of Coral Gables responded

Sandra, we appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 10, 2021

The experience was absolutely wonderful. Frank Portillo took care of us. The car was for my wife. Although they didn’t have the colors she wanted at the dealership he promised to look for one. In about More

by María Alemany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Mercedes-Benz of Coral Gables responded

Congratulations on your new purchase! It's great to hear that Frank was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Mercedes-Benz of Coral Gables! We truly appreciate this five-star review! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

May 10, 2021 -

María Alemany responded

Thank you Hector! Everyone we know that has purchased from you and services their Mercedes there highly recommend this dealership. We can see why! Again thanks for having such a professional and friendly team!

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