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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,342 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,342 reviews

March 05, 2021

Awesome service. I am very impressed even after more than 15 years as a customer of Mercedes Benz. For me this is what it makes a big difference when choosing a brand. Jose really went out of his way to sati More

by Gusgrundler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Mar 05, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 05, 2021

Stephanie is amazing. Caring professional and on point with everything clients need. as a client I highly recommend her. She is always willing to assist and help More

by Lelo2584
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Lelo, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad that Stephanie and our service team were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 05, 2021

Stephanie Segovia provides exceptional service with specific concern for the need of the client. The service exceeded my expectations! I would recommend Mercedes Benz of Coral Gables without hesitatio More

by fbarzana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that Stephanie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

March 05, 2021

Tony is always very courteous and helpful and makes the servicing process a breeze. The reps who handle the loaner vehicle were also very courteous and helpful and everyone you come across at this Mercedes More

by Paestum89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Mar 06, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for taking the time to leave us a review! We're thrilled you enjoy working with Tony and the rest of our service team. We appreciate your business and look forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 04, 2021

Dave is very quick to response in very professional manner,As always great service and very kind, great job explaining and keeping me updated with excellent customer skills More

by Vivian2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Vivian, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dave here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 04, 2021

I have been a consecutive client of Mercedes Benz Of Coral Gables for 16 years and going into 20 years leasing my cars. I have worked with my sales representative Homey Sanjabi since my first lease. He More

by Shadowmayte27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Homey Sanjabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Fuentes
Mar 05, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your wonderful review! We are thrilled that Homey once again had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

March 03, 2021

My experience was great. I especially want to say that my Service Advisor, Aldo, was exceptional. This is the first time, in a long time, that I truly felt comfortable with my service advisor. More

by Trish4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Trish, for the kind words for Aldo and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 03, 2021

Stephanie Segovia always goes above and beyond to ensure a seamless experience for us. The service she provides is incomparable and always a pleasure working with her. Cannot imagine taking my place any o More

by Sserrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that Stephanie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

March 03, 2021

Amazing person. He helped me walk through each step so smoothly. Help me accommodate the best price for my trade in vehicle. overall great people and willing to help you at each step. More

by ssk185
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Mar 04, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

March 03, 2021

Luis Soto was exception from beginning to end of receiving my car. My experience was friendly, smooth and hassle free. Thank you for making it that way. More

by Jin1155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Camps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Soto
Mar 03, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Luis here at Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

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