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Mercedes-Benz of Coral Gables

Coral Gables, FL

Overview
Employees
Reviews
Vehicles
4.9
4,475 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,475 reviews

June 02, 2021

Andrea was quick and to the point and so sweet! Great service experience with her. Would definitely go back with her. 10/10. Great service! More

by darcyvelazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
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Jun 02, 2021 -

Mercedes-Benz of Coral Gables responded

Darcy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrea met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 31, 2021

Byron was very professional and courteous. He explained thoroughly what was needed and what should be done. It was a pleasure in dealing with him. More

by alamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear Bryon provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 30, 2021

Flo is a rare gem! Genuine and very nice. I am beyond grateful I got paired up with Flo. Amazing service! Beyond 5 Stars! Recommend! More

by Oscar Alvarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florian (Flo) Grandi
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May 31, 2021 -

Mercedes-Benz of Coral Gables responded

Oscar, Congratulations on your new vehicle! We are so glad that Flo had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

May 28, 2021

I worked with Andrea Alarcon today. She is fantastic; very knowledgeable, diligent, accessible and great to work with. I strongly recommend her to anybody that needs Mercedes Benze service. Tech Christi More

by KenD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Report | Print
May 30, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, Ken, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 27, 2021

Flo was very helpful. We spoke on the phone & I met with him at the dealership and he was so pleasant & patient. Highly recommend him to anyone! More

by Sofi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Report | Print
May 27, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for choosing Mercedes-Benz of Coral Gables! Congrats on your new purchase, and let us know if we can be of any more assistance! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

May 27, 2021

Super cómoda con la compra sin presión alguna del vendedor lo cual me hizo sentir seguridad pues no es el vendedor que vende por vender más te muestra las opciones que tiene deacuerdo a tu gusto y pr More

by Sheila pellot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Report | Print
May 27, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much, Sheila, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

May 27, 2021 -

Sheila pellot responded

Thanks u and your wonderful team, service, time, attention and great vehicles. I'm In love with my car 🙂 Great experience and fully recommended.

May 27, 2021

Excelencia total, muy buen trato y profecionalidad de todo el personal q nos atendio, tanto mi hijo como yo salimos muy datisfechos , felicidades y continuen trabajando asi More

by Suflawi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florian (Flo) Grandi
Report | Print
May 27, 2021 -

Mercedes-Benz of Coral Gables responded

Here at Mercedes-Benz of Coral Gables, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

May 27, 2021

Frankie Cao was terrific! Professional, knowledgeable and considerate. His product knowledge and advise on what to do with my vehicle was spot on. I would highly recommend him! More

by nel500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2021 -

Mercedes-Benz of Coral Gables responded

We are very happy to hear that Frankie and our team provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

May 26, 2021

Stephanie Segovia is always super helpful and professional - truly a pleasure to deal with and I know my car is always in great hands with her! More

by serena
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
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May 26, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Serena, for taking the time to share your thoughts on working with our team. We're glad to hear Stephanie delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

May 25, 2021

Hello, I went to Mercedes and met with Flo who helped me to get my GLS 430 in a very smooth process and was very helpful.. surely will contact him again if I need to purchase another Mercedes vehicle More

by Amir
Recommend Dealer
Yes
Employees Worked With
Flo, Florian (Flo) Grandi
Report | Print
May 25, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Amir, for your business and this review. We're happy to hear that Flo and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

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