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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,342 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,342 reviews
March 13, 2021
As a dealership, I am very satisfied. It clearly appears that their customer is their #1 priority. I had the pleasure of dealing with Frankie Cao. While MB claims "the best or nothing" I sincerely believe t that their customer is their #1 priority. I had the pleasure of dealing with Frankie Cao. While MB claims "the best or nothing" I sincerely believe that statement better fits MB of Coral Gables and it's representives. As a dealership they have been the best of my experience. Frankie, you clearly make the difference! I sincerely appreciate your time, your patience and above all, your understanding of your customers needs. You are a rare gem, that I have the privilege of association! Thank you! More
by pay6bucks
Employees Worked With
Helpful March 12, 2021
Tony is great with his clients! I always go to him for my service needs. Mercedes Benz of Coral Gables has excellent service. I highly recommend! service needs. Mercedes Benz of Coral Gables has excellent service. I highly recommend! More
by l.fontenot
Employees Worked With
Tony Fuentes
March 12, 2021
Always a great experience bringing my Mercedez GLE 350 to Jose for service or parts! Again, thank you Jose for your hard work and dedication! Jose for service or parts! Again, thank you Jose for your hard work and dedication! More
by cdelaflor
Employees Worked With
Jose Artiles
March 11, 2021
Frankie, my Service Advisor, is friendly and very professional. I'm always treated with respect by everyone. They don't even know that I own a Maybach V12 and and SL55 AMG. professional. I'm always treated with respect by everyone. They don't even know that I own a Maybach V12 and and SL55 AMG. More
by desamgm
Employees Worked With
March 11, 2021
José Artides is very professional. He is always on time and knows his job really well. He is very polite and keep the customer inform of the job progress. and knows his job really well. He is very polite and keep the customer inform of the job progress. More
by Rosa Medina
Employees Worked With
Jose Artiles
March 11, 2021
Peter was very helpful in my search fo a new car! He was so responsive and kind. He made the process easy and seamless. A very pleasurable experience. so responsive and kind. He made the process easy and seamless. A very pleasurable experience. More
by lenamweeks
Employees Worked With
March 10, 2021
Mr. Jose Artiles provides outstanding customer service every visit. He is my “go-to” person for all my vehicle service needs. A big thank you to Jose for making the Mercedes experience truly exceptional! every visit. He is my “go-to” person for all my vehicle service needs. A big thank you to Jose for making the Mercedes experience truly exceptional! More
by eric.delara
Employees Worked With
Jose Artiles
March 10, 2021
My service advisor followed through on every detail and kept me up to date on the progress of my repairs. She was pleasant to deal with and explained all the technical information in an easy to understand kept me up to date on the progress of my repairs. She was pleasant to deal with and explained all the technical information in an easy to understand fashion. Stephanie is a keeper. More
by bill.hussey
Employees Worked With
March 10, 2021
Peter made the whole transaction very smooth. He went above and beyond to provide excellent service. Very courteous and detailed on all areas. Would recommend him completely. above and beyond to provide excellent service. Very courteous and detailed on all areas. Would recommend him completely. More
by Adaarmas
Employees Worked With
March 09, 2021
Best customer service ever ! Peter Warwar is the best , he was very professional and attentive. I’m very happy how smooth and fast was everything! he was very professional and attentive. I’m very happy how smooth and fast was everything! More
by bachour2004
