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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,342 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,342 reviews
March 26, 2021
Jose has a Great attitude!Surpasses expectations Jose has a Great attitude! Surpasses expectations Respectful and with sense of urgent A service professional no doubt...thank you! Positive exper Jose has a Great attitude! Surpasses expectations Respectful and with sense of urgent A service professional no doubt...thank you! Positive experience overall. Thanks gabriel More
by Gabriel
Employees Worked With
Jose Artiles
Helpful March 26, 2021
"Jose is always helpful and goes above and beyond to help is clients. Jose has always been extremely helpful and offers GREAT customer service. Excellent service by Jose. is clients. Jose has always been extremely helpful and offers GREAT customer service. Excellent service by Jose. More
by epnymia
Employees Worked With
Jose Artiles
March 26, 2021
The Service provided at MB of Coral Gables is exceptional! I am always pleased with the results and the attention received at this location. Guillermo is very knowledgeable and provides splendid exceptional! I am always pleased with the results and the attention received at this location. Guillermo is very knowledgeable and provides splendid customer service, I feel I can trust his advice on my servicing needs and that my vehicle is in great hands! The work ethics of Guillermo and MB of Coral Gables are second to none! More
by jarp1195
Employees Worked With
Guillermo Requena
March 26, 2021
To whom it may concern my service advisor Jose Artiles is the reason I continue to take my Mercedes S550, SL55 & C300 convertible to Mercedes Benz of Coral Gables. Jose is very knowledgeable, very helpful & the reason I continue to take my Mercedes S550, SL55 & C300 convertible to Mercedes Benz of Coral Gables. Jose is very knowledgeable, very helpful & courteous, truly an amazing team at Mercedes of Coral Gables. More
by pcasais
Employees Worked With
Jose Artiles
March 26, 2021
My Service Adviser and salesman Robert Corso did an excellent job in assisting me with service and a loaner vehicle. well done gentlemen much appreciated. excellent job in assisting me with service and a loaner vehicle. well done gentlemen much appreciated. More
by rsb
March 25, 2021
I love my new car. Just what I wanted. I’ve had my old ML350 for 6yrs and I loved it. Never had any major issues with it but it was time to upgrade. The new GLE350 is truly amazing, to me at least. From t ML350 for 6yrs and I loved it. Never had any major issues with it but it was time to upgrade. The new GLE350 is truly amazing, to me at least. From the exterior color to the interior color I’m extremely pleased with it. The special features in this new GLE are awesome, from the voice activation to the touch screen and mouse pad on steering wheel and center console. It even has a wireless charging station for your phone. My sales rep Peter Warwar was very nice, attentive and helpful. He made sure I was pleased with my new purchase. Overall my experience at the Mercedes Benz in Coral Gables was great. Thank you much!!!! More
by milly125
Employees Worked With
March 25, 2021
My experience was exceptional from the time I step into the dealership till the check out time. Service, cleanness, attention from the staff. Definitely recommend. the dealership till the check out time. Service, cleanness, attention from the staff. Definitely recommend. More
by Ricardo
Employees Worked With
Renzo Hidalgo
March 24, 2021
Jose has been incredibly helpful and attentive to all services my car has needed. Always goes the extra mile to make sure I am satisfied with the work. For as long as I have my Mercedes, I will make sure services my car has needed. Always goes the extra mile to make sure I am satisfied with the work. For as long as I have my Mercedes, I will make sure he is my service advisor. More
by Mariapaba
Employees Worked With
Jose Artiles
March 24, 2021
David Gossen, amazing service advisor... attention to detail and always follow up to make sure customer in agreement with charges.. Handle insurance claims very well detail and always follow up to make sure customer in agreement with charges.. Handle insurance claims very well More
by fjgonzalez
March 23, 2021
Great service! Freddy always addresses all my concerns and keeps me up to date on what is going on with my car. I have been to 2 other Mercedes dealers in Miami and none compare to the level of customer s and keeps me up to date on what is going on with my car. I have been to 2 other Mercedes dealers in Miami and none compare to the level of customer service and professionalism that you receive at Mercedes of Coral Gables. More
by AlexM
Employees Worked With
